344 reviews
Content rating
Everyone
50K+
Downloads
Content rating
Everyone
Users Interact
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About this app

Philly 311 allows service requests (potholes, noise complaints, dangerous conditions, etc) to be submitted directly to the your local government, where it will be instantly routed to the correct administrator in the appropriate department. This means your service requests will be responded to quickly and efficiently, and you'll be notified the moment they are resolved!
Philly 311 allows service requests to be submitted to your local government
Updated on
Aug 27, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Location, Personal info and 3 others
  • No data collected
    Learn more about how developers declare collection
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

335 reviews
Anne Sterbenz
October 25, 2024
Won't Load. I have uninstalled and reinstalled this App several times over the past couple of months, and it never works. I have a Samsung A52 phone with plenty of room. It would be convenient if it worked. Then I could report potholes, etc., as I see them instead of waiting till I get to my laptop. I will keep trying every few months to see if the problem gets fixed.
6 people found this review helpful
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Taylor Campbell
April 4, 2023
I've tried to log issues for the past 2 years, and even today when I try to "Attach Photo" or "Attach file" to an issue I just get an immediate popup that says "Attachment failed." If I hit "Retry" it continues to fail. Useless. I'm an Android user, and yes, I've cleared my cache.
4 people found this review helpful
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Marnie Farlow
April 26, 2026
This app hasn't worked in months. it allows you to fill out the form, attach photos, etc but once you submit, it says an error has occurred and to try again, but it never works not matter how many times you do it. leather, rinse, repeat.
5 people found this review helpful
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What’s new

v4.6.5:
- Minor bug fixes

v4.6.4:
- Notification improvements
- Bug fixes

v4.6.3:
- Bug fixes

v4.6.2:
- Email verification UI Update
- Bug fixes

v4.3.0:
- Update UI

v4.1.0:
- New UI theme
- Accelicon support

v3.9.4:
- Improved ADA compliance
- Minor bug fixes
Content rating
Everyone
Users Interact
Learn more

App support

About the developer
City of Philadelphia
mobilesupport@phila.gov
215 City Hall Philadelphia, PA 19107-3214 United States
+1 215-267-0566