DigiTally

Accela Inc.

About this app

DigiTally connects you directly with City of Tallahassee staff in order to more effectively and efficiently resolve issues in our community.

Here's how it works:
1. See something that needs to be fixed?
2. Submit a service request and even attach a photo.
3. City Staff receive the request and fix the problem!
4. You get notified when the service request is completed.

Users can monitor requests and provide comments. You can also check out the latest community news and events, find a park, adopt a pet or check to see when your next yard waste collection day is.

Download the app to get stay involved with your City today!

Ratings and reviews

When the app was working it was great. I love being able to report outages and other issues on the app. The problem is that for the last several months the app has been completely broken and unusable. Sometimes if I uninstall and reinstall it works, but most of the time I just see a blue loading screen when I try to open the app. I really hope the city fixes it because this has been a great tool.

Well, it seems this app hasn't been working properly for years. I'm new to Tallahassee and thought this would be a great resource to learn the city, bus routes, etc. Kinda hard to do when the error message says the page isn't available. Adopting a pet has to be sight unseen evidently because the pictures won't load. I think a good web/app designer 🤔 should be hired (some one who creates/improves apps). This one seemed to have started out as a great all-in-one, and ended up as a dud. 😣

This app has always been marginal from the point of view of a long time developer. But it reached a new low about a year ago. When you open the app you are greeted with a blue screen with a "busy" animation. On an average day (when you don't really NEED the app) it soon opens to its home page. Invariably tho, when you need to report a power outage or other emergency the blue screen never clears. A "Whoops, something went wrong" dialog periodically offers "retry" but to no avail.

What’s new

v4.6.5:
- Minor bug fixes

v4.6.4:
- Notification improvements
- Bug fixes

v4.6.3:
- Bug fixes

v4.6.2:
- Email verification UI Update
- Bug fixes

v4.3.0:
- Update UI

v4.1.0:
- New UI theme
- Accelicon support

v3.9.4:
- Improved ADA compliance
- Minor bug fixes