DigiTally

Accela Inc.

About this app

DigiTally connects you directly with City of Tallahassee staff in order to more effectively and efficiently resolve issues in our community.

Here's how it works:
1. See something that needs to be fixed?
2. Submit a service request and even attach a photo.
3. City Staff receive the request and fix the problem!
4. You get notified when the service request is completed.

Users can monitor requests and provide comments. You can also check out the latest community news and events, find a park, adopt a pet or check to see when your next yard waste collection day is.

Download the app to get stay involved with your City today!

Ratings and reviews

I have been unable to access this app website for nearly a year. How can this be corrected/resolved. When I contacted the city for help to finally regain access, their suggestions did NOT help@ And today when I attempted to download the app, after I opened it the message: "something went wrong"( the identical message I have received fir more than a year. Most frustrating- especially with the storm coming

The app is, for all relevant purposes, an alternate interface for the website. This includes the ability to get to points that tell you to download the app for more convenient access. For submitting reports of problems (out lights, water leaks), it gets to the point for submitting where it then asks you to create an account. The account creation does not work. Thus, you cannot use it to submit a problem request, its very raison d'etre.

Well, it seems this app hasn't been working properly for years. I'm new to Tallahassee and thought this would be a great resource to learn the city, bus routes, etc. Kinda hard to do when the error message says the page isn't available. Adopting a pet has to be sight unseen evidently because the pictures won't load. I think a good web/app designer 🤔 should be hired (some one who creates/improves apps). This one seemed to have started out as a great all-in-one, and ended up as a dud. 😣

What's new

v4.1.0:
- New UI theme
- Accelicon support

v3.9.4:
- Improved ADA compliance
- Minor bug fixes

v3.9.3:
- Push notification improvements
- Time zone in settings
- Minor bug fixes

v3.9.1:
- Minor bug fixes

v3.9:
- Android N support
- Topic-based push notifications to citizen subscribers
- Improvements to address validation
- Zoomable full-screen images
- Performance and error handling improvements
- Bug fixes