Used to love the app, used it all the time. Now I can't log in to my previous account on the app, I set up a new account. My order did not get sent to the restaurant despite me being charged. I wasn't able to get my food and had to pay again. This app sucks and cost me money
I have been using this app for awhile and now all of a sudden the option to scan a receipt has stopped working. It keeps saying something about network connectivity issue at the printer. It was working fine about 2 weeks ago and now hasn't worked the last 2 times I attempted to scan my receipt. We go to our local Moe's every week ! Please fix the app
Let me preface this with I eat at Moe's almost everyday, wonderful place and great reasonably priced food. This is a huge step back from the old reward system the stores had setup. I'd just punch in my phone number and done. Not "hold on let me scan the receipt...okay now you do whatever. Oh, it didn't work try it again. Okay, we got it." It's terrible! I'm just not going to use it and resent Moes for it.
I used to love this app. Wanted to use it to order online and it needed to update and wouldn't let me use the app until I updated. Once I updated to the current version, I couldn't login. I kept getting error messages and asking to send error reports. Three days later and I still can't get into the app. I also didn't get a receipt for my online order and can't get points. We love Moes so please fix this so I can continue to be a happy customer.
Hmm, I missed out on the referral bonus fifty point code. Don't be like me, use MikeG80 when it asks you for a referral! I'm a bit disappointed the points reset on the anniversary date. My birthday is in June. I will never get a birthday reward because my reward level reset date is before it!! 😢
I had to sign up all over again since they changed how they do their rewards. If you sign up for the new program, they will give you a free big cup of queso and a birthday burrito in your bday. The only thing is, when you sign up through the app, it doesn't give you those rewards. An app glitch I guess? Sign up through the website and confirm your email. Then, sign into the app and your rewards will be there.
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