
Tom Hoge
Overall this is a good app, providing an easy way to port photos from your phone onto your Aura frame. It is a bit cumbersome to edit a photo that comes up on the frame and needs adjustment. It would be nice if that feature worked more efficiently. Otherwise, I'm very happy with the app. The frame is a lovely piece of technology, well thought out and well-built.

Raquel Romano
Please add the ability to organize photos into folders/albums/tags and then choose what shows up in the frame at that level instead of individually. I see plenty of other requests for this sort of feature. Has it been prioritized? I really want to recommend this product to others but won't recommend until there's a better way to manage thousands of photos.
12 people found this review helpful
Aura Home, Inc.
January 20, 2026
Hi Raquel,
We really appreciate you taking the time to write your feedback. I have now logged this contact as a feature request. If there's anything else we can help you with, please don't hesitate to reach out to us directly: https://auraframes.com/help-request
Best,
Aura Customer Care

Shelby Vanella
so annoying to use regarding captive portal web pages. I love this frame and I would like to use it at work, but it's a nightmare to set up! first of all I have a Samsung so the remote web page option won't work. I borrowed a co-workers iphone to do set up and that worked. Now I've switched offices, but the use same network and I can't disconnect the frame in order to reconnect! BEYOND FRUSTRATING once it was hooked up at my last office the app was easy to use. unfortunately I want to return.
Aura Home, Inc.
January 28, 2026
Hi Shelby, we really appreciate you taking the time to write your feedback and to tell us about your experience. We will consider this for future improvements. If there's anything else we can help you with please don't hesitate to reach out to us directly: https://auraframes.com/help-request
Best,
Aura Customer Care