
A Google user
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Very hard to use. Don't know when payments are due. Can't make partial payments and keep up with it especially when you have 3 cars. First time I have been late on a car payment in a long time only because I wasn't sure I'd it was due. This app needs a serious overhaul. I would have financed with another company had I known how difficult this app is. Everything I pay is online so it is extremely important that it is easy up use. Hope this helps.
8 people found this review helpful
A+ Federal Credit Union
November 9, 2018
Hi Ken - I apologize for the inconvenience. I'll be sure to pass this feedback to the proper department. Please email me at socialmedia@aplusfcu.org if you'd like to discuss this further. Thank you.

Julia Nations
Mostly does what I expect. Bill pay is a bit tedious -- there are two levels; one to set up bills or make changes, the other to access established bills. The log-out link jumps when that page opens, so I sometimes accidentally click the wrong link. Connecting to an outside account was arduous, but then, I would rather that than too easy for a theif to access. It's a solid banking tool.
12 people found this review helpful
A+ Federal Credit Union
March 10, 2023
Hi Julia, thank you for valuable feedback. Have a great day!

A Google user
Multiple times have had payments not actually go through when I thought they had. No biometric security. And just recently (and only partially) supports credit card auto fill of information. This clunky app no doubt has impacted my credit score and would make me consider not using A plus in the future because they're hard to do business with. The app has also locked me out with a correct, remembered password before somehow and can only be unlocked during regular business hours.... Yikes. Why??
7 people found this review helpful
A+ Federal Credit Union
April 10, 2020
Hi - Thank you for your review and taking the time to write your concerns. If you are needing further assistance, please email me at socialmedia@aplusfcu.org. I apologize for the inconvenience.