For starters, I haven't had really any issues with the service of Qlink. The download speed is rather slow at times but other than that no matter where I'm at, I got service. Now my issue is with this app. I have noticed somehow after you install this app, the wifi automatically turns itself on even if the wifi setting is turned off. It messes with the data portion of the service. Funny enough, after I uninstalled the app; I have not had an issue with my wifi since then. Strange huh??
202 people found this review helpful
October 24, 2022
Quinn , thanks for sharing your feedback. We're thrilled that you're enjoying Q Link's services. If you have any suggestions to make Q Link 5-stars for you, we'd love to hear from you at SUPPORT@MYMOBILEACCOUNT.COM
This app is almost completely useless. I've had very little issues with QLink service. Perhaps it's because i live in a large city (Dallas)? I often wonder if the people who have issues live in rural areas, are just old, or possibly not technically savvy. So far I'm glad for the SIM/T-Mobile update. My data isn't as fast, but it doesn't randomly cut off as it did with the old (Sprint) SIM.
318 people found this review helpful
March 16, 2021
Thanks for letting us know about this, Christopher. Please email Support@mymobileaccount.com, including your phone number, and our support team will be happy to help you.
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I'm very happy with the service. The main issue for me is a personal one. I'm deaf, therefore I need data. I wished there's a plan for trading 500-800 calling min to get an extra 500Mb-1Gb of data. I always run out about a week or so before it refreshes. It's frustrating to be without data. It's how I make calls (relay app). And I wished my phone had more storage. I know, for the most part, I shouldn't complain since it's free. I do pay the extra $10/mo for an extra Gig of data.
46 people found this review helpful
July 9, 2019
Hi, Sally. Q Link gives all customers 1GB FREE data. Make your free data last even longer by connecting to Wi-Fi wherever possible. Or, you can check out one of our new Talk & Data Bundles! Now priced lower than ever, you can get as much extra data and minutes as you need to get you through the month https://bit.ly/2zvSVyT