My Mobile Account

Contains ads
38.3K reviews
Content rating
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About this app

Check your data and minute usage or add more at any time. Stay on top of your refills, browse international plans and more.

It’s complete account management in the palm of your hand. So what are you waiting for?

Download the My Mobile Account app and start getting the most out of your phone service!
Available in both English and Espanol
Updated on
Jun 4, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
This app may collect these data types
Personal info, App info and performance, and Device or other IDs
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

37.8K reviews
Donna Eileen (SugaSuga)
June 24, 2024
I've been with this company for years with zero complaints until now. I've always enjoyed the unlimited plan but just recently that has changed and I have to add data to my plan. It's annoying that they changed this as I use my phone for work and depend on the data being there. Imagine in the middle of my shift my phone stops working, now for some reason, I'm using more data than I have ever used when it was unlimited and I can't work without it. Super frustrated with this change !!!
11 people found this review helpful
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Vector Holdings
June 24, 2024
We are very sorry to hear that you are unhappy with your service/plan. For assistance with your phone service, please contact your cell phone provider's support team, or we can try to pass the message along. Please email us at:, and include your account phone number and details regarding the issue you are experiencing.
Destiny Gittens
March 25, 2024
I can't even log in or get into the app without it stopping. Even when I am not physically in the app and are in other apps, I still get that notification in the middle of my screen telling me "My Mobile Account keeps stopping" and quite frankly it's annoying having that pop up every two minutes and freeze my screen when I'm in the middle of doing something.
68 people found this review helpful
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Vector Holdings
March 25, 2024
We are sorry you're having trouble with the My Mobile Account app and would love the opportunity to make it right. Please email our support team at with a brief description of the problem, your mobile phone number, and the type of device you are using. We will work to find a solution ASAP!
Alana DeMayo
May 14, 2024
I am quite happy with the service, however there are some disappointments: First, the internet is slow and sometimes doesn't allow me to open certain websites. The app offers free service and an add-on of unlimited data if you use both your lifeline along with ACP, yet, it still hasn't been possible for me to get that. Secondly, it drops, delays and sometimes makes it impossible to make calls. I bought my own phone and got a SIM card from them. But you can't beat the service for $0.
16 people found this review helpful