![](https://play-lh.googleusercontent.com/a-/ALV-UjVVJpglIyFlsoofFWvt68EAbuLTLerSnx0-Bt9OgB3RoQ12PLhsbg=s32)
Donna Eileen (SugaSuga)
I've been with this company for years with zero complaints until now. I've always enjoyed the unlimited plan but just recently that has changed and I have to add data to my plan. It's annoying that they changed this as I use my phone for work and depend on the data being there. Imagine in the middle of my shift my phone stops working, now for some reason, I'm using more data than I have ever used when it was unlimited and I can't work without it. Super frustrated with this change !!!
Vector Holdings
June 24, 2024
We are very sorry to hear that you are unhappy with your service/plan. For assistance with your phone service, please contact your cell phone provider's support team, or we can try to pass the message along. Please email us at: support@mymobileaccount.com, and include your account phone number and details regarding the issue you are experiencing.
![](https://play-lh.googleusercontent.com/a/ACg8ocJgzF5RpJV1Kfzrt2wRP5nQ4dcykiD1XyX4C3Lo7d1u0tmrcCg=s32-mo)
Alana DeMayo
I am quite happy with the service, however there are some disappointments: First, the internet is slow and sometimes doesn't allow me to open certain websites. The app offers free service and an add-on of unlimited data if you use both your lifeline along with ACP, yet, it still hasn't been possible for me to get that. Secondly, it drops, delays and sometimes makes it impossible to make calls. I bought my own phone and got a SIM card from them. But you can't beat the service for $0.
11 people found this review helpful
Vector Holdings
May 14, 2024
Hello Alana, Thank you for rating us! We're thrilled that you're enjoying Q Link's services. If you have any suggestions to make Q Link 5-stars for you, we'd love to hear from you at support@mymobileaccount.com
![](https://play-lh.googleusercontent.com/a/ACg8ocJ23ywBHhxVGNXZQOiVWb9MTBxX1hFUou0mlDwzMYqHMYj__g=s32-mo)
Brendie Harrison
I have had qlink for years. It just gets worse every year. My first phone started acting weird so I ordered a reconditioned phone from qlink. Took 3 months to receive it. That one froze after a couple months. That one was supposedly better than my first phone. Then I ordered another phone exactly like my first one. Took six weeks to get here. I've had this phone for a few years. But, the last year or so it won't let me go to some sites. Lately this includes Facebook & Reddit.
62 people found this review helpful
Vector Holdings
May 3, 2024
We are very sorry to hear that you are unhappy with your service/plan. For assistance with your phone service, please contact your cell phone provider's support team, or we can try to pass the message along. Please email us at: support@mymobileaccount.com, and include your account phone number and details regarding the issue you are experiencing.