My Mobile Account

Contains ads
3.9
37.9K reviews
5M+
Downloads
Content rating
Everyone
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About this app

Check your data and minute usage or add more at any time. Stay on top of your refills, browse international plans and more.

It’s complete account management in the palm of your hand. So what are you waiting for?

Download the My Mobile Account app and start getting the most out of your phone service!
Available in both English and Espanol
Updated on
Oct 31, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.9
37.4K reviews
Timothy Caldwell-McCracken
September 1, 2023
The app is just as screwed up as the data service. All I get is error message. I've downloaded it, uninstalled it and reinstalled it. As far as unlimited data, sure you may get unlimited but,at a download speed less than a megabyte per second. To reinstall the app It took 13 minutes for 60 some megabytes of data. So the issue isn't how many gigabytes of data you use, because that is supposedly unlimited, It is the speed at which it is delivered that is an issue. I have complained to the FCC. 🚫
173 people found this review helpful
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Vector Holdings
September 1, 2023
Hi Timothy! I’m sorry you are experiencing issues with the app. Please email our support team at support@mymobileaccount.com with a brief description of the problem, your mobile phone number, and the type of device you are using. Meanwhile, click on https://qlinkwireless.com/members/Login.aspx to log into your account in the Members area.
Heather Reineccius (Pleather)
August 26, 2023
updated the app and now it won't load it says (error) but the app has always been useless you can't see text received and what number they're from you can only see the last four digits of phone calls you can't get support through the app at all and what support you get on the phone doesn't help it is the worst carrier far data that I have ever had each month I'm able to use my phone for 3 days & then my data is gone and my phone runs like a snail. but worse time to go elsewhere!!!!!!!
7 people found this review helpful
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Vector Holdings
August 28, 2023
I’m sorry you are experiencing issues with the app. Please email our support team at support@mymobileaccount.com with a brief description of the problem, your mobile phone number, and the type of device you are using. Meanwhile, click on https://qlinkwireless.com/members/Login.aspx to log into your account in the Members area.
Robert Gilbert
August 13, 2023
The old app worked, what was wrong with it? I can't even get this new version to download, so I disabled it ... Update: I don't bother with the app any longer, because I find it easier to access the website on my computer. The first phone was a little too flaky for my taste, and kept turning on the Wi-Fi constantly, which ate up the battery. The second phone that I purchased, worked well for some time, and then eventually got replaced. (Note: phones were eventually retired, and replaced.)
111 people found this review helpful
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Vector Holdings
August 14, 2023
Hi Robert! So sorry you’re having trouble. This is common when the app requires an update. Updating the app is easy when you follow these steps. Click here for a helpful guide: http://support.mymobileaccount.com/index.php/2020/02/03/app-not-downloading-or-updating/

What's new

Wi-Fi offloading bug fixes.
performance enhancements.