Alana DeMayo
I am quite happy with the service, however there are some disappointments: First, the internet is slow and sometimes doesn't allow me to open certain websites. The app offers free service and an add-on of unlimited data if you use both your lifeline along with ACP, yet, it still hasn't been possible for me to get that. Secondly, it drops, delays and sometimes makes it impossible to make calls. I bought my own phone and got a SIM card from them. But you can't beat the service for $0.
16 people found this review helpful
Vector Holdings
May 14, 2024
Hello Alana, Thank you for rating us! We're thrilled that you're enjoying Q Link's services. If you have any suggestions to make Q Link 5-stars for you, we'd love to hear from you at support@mymobileaccount.com
Destiny Gittens
I can't even log in or get into the app without it stopping. Even when I am not physically in the app and are in other apps, I still get that notification in the middle of my screen telling me "My Mobile Account keeps stopping" and quite frankly it's annoying having that pop up every two minutes and freeze my screen when I'm in the middle of doing something.
69 people found this review helpful
Vector Holdings
March 25, 2024
We are sorry you're having trouble with the My Mobile Account app and would love the opportunity to make it right. Please email our support team at support@mymobileaccount.com with a brief description of the problem, your mobile phone number, and the type of device you are using. We will work to find a solution ASAP!