RBC Caribbean

RBC Financial (Caribbean) Limited

About this app

Keep up with your finances wherever you are or whatever you’re doing. Want to check up on your accounts? Just sign in and see your latest transactions. Have a bill to pay? It only takes a few seconds. You get the idea. Do what you need to do—quickly and securely—and get on with your day.

Mobile Banking is available to clients everywhere in the Caribbean*.

Here’s what you can do:

• View account balances and transaction history
• Make payments to your RBC credit card
• Move money between your RBC accounts
• Pay bills (certain regions)
• Send money to other local RBC clients
• Send money to other local banks***
• Send money internationally with wire transfers***
• View and make contributions to investment products***
• Approve payments and transfers***
• View Electronic Statements***
• Initiate stop payments on cheques***
• Communicate with RBC through secure messaging***
• Find RBC branches and ATMs
• Get Alerts and notifications about your accounts
• And much more!

Here’s how we keep you safe:

SECURITY
Rest easy knowing that you’re protected from unauthorized transactions** in the RBC Caribbean app by the Online and Mobile Banking Security Guarantee.

PRIVACY
The RBC Caribbean app might need to access device services for certain features, like finding nearby RBC Royal Bank® branches. For a full list of the features, check out www.caribbeandigital.rbc.com

For help removing the RBC Caribbean app from your device, there are instructions at www.caribbeandigital.rbc.com or you can contact [e-mail].

You can get more information about RBC digital channel privacy at http://www.rbcroyalbank.com/caribbean/privacy-and-security/index.html.

Contact information for RBC Royal Bank is available at http://www.rbcroyalbank.com/caribbean/mobile/contact-us.html

LEGAL
When you select to install the RBC Caribbean app, you’re consenting to any future updates or upgrades. Depending on your device, operating system or user-initiated settings, these might be automatically installed. You’re able to withdraw your consent by uninstalling the RBC Caribbean app from your device.

If you download the RBC Caribbean app, you must review, and are subject to, the terms & conditions of the Electronic Banking Agreement.


* Royal Online Gold business accounts are not fully supported.
** For a definition of an unauthorized transaction & for full details regarding the protections and limitations of the RBC Security Guarantee for Online and Mobile Banking, please see your Electronic Banking Agreement (http://www.rbcroyalbank.com/caribbean/eba/electronic-banking-agreement.html) with the applicable entity.
***Certain Regions only.

®/™ Trademarks of Royal Bank of Canada. RBC and Royal Bank are registered trademarks of Royal Bank of Canada.
‡All other trademarks are the property of their respective owner(s).

Ratings and reviews

An atrocious time to switch to 2-factor authentication and then not have the necessary technology to support it. Results are consistent with switch to majority services provided by machines. No human customer service backing it up. Spent over 30 minutes on hold waiting to speak to someone about getting a required password only for the IVR system to cut me off after waiting so long.

Rated 4.7 out of 5. I love the recent integration of the two factor soft token within app. Makes it easier to just use one app to login rather than the additional entrust app. The only suggestion I'll like to make is to enable text or email notifications for incoming transactions to your account. The notifications for failed outgoing transactions are nice but I'd like it to have for incoming. Keep up the good work on keeping the app EXTREMELY USER FRIENDLY 👏🏾

this once good app with seamless functionality, seems to be getting worse with each upgrade....I'm still unable view the Holds on my account...the default troubleshooting steps of clearing the cache, uninstalling and reinstalling the app doesn't resolve the issue

What's new

b'We took some time to clean up a couple bugs and improve system performance'