
Yigal Nagar
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This app used to work great, but for some reason, it's acting weird. 1. When customers request a job and post product numbers, the link for the product number doesn't work and freeze the app. 2. When setting up appointments with the address link for the map, freeze the app. I have updated the app, and I even wipe off my phone assuming it's other apps, yet it's still freeze . Something doesn't work well, and it's annoying. Please fix it. Sure you can contact me.
18 people found this review helpful
We appreciate you taking the time to leave a review, and sorry to hear about your frustration. Do you mind if we reach out to you to help resolve your issue? You can also contact us at support@proreferral.com or 1-855-723-2266.

Diana Perdomo
The app was working great but then stopped updating our points. I called the help desk and was told to delete and reinstall the app. Now we're completely locked out. We've tried to just reset the password but receive an error message and no one seems to know what to do other than send an email to reset the password every time we call the help desk.
14 people found this review helpful
We appreciate you taking the time to leave a review, and sorry to hear about your frustration. I see you are still on 4.5.0. Current version of application is 4.6.2 as of 5/31.
Do you mind if we reach out to you to help resolve your issue? You can also contact us at support@proreferral.com or 1-855-723-2266.

Brie Merhar
This program doesn't actually do any vetting to ensure they are providing an actual referral. We were referred to a conman who stole thousands of dollars from us and left us in a demoed house while he tried to get more money from us. We asked Home Depot for help so we could at least not have to pay double for the materials we never received from the contractor and they denied our request. We also found out that this contractor was removed from their referral program after he was referred to us.