Reliance Care

3.4
713 reviews
100K+
Downloads
Content rating
Everyone
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About this app

By Reliance HMO

Reliance Care is an intuitive, user-friendly app for enrollees of Reliance HMO to access their healthcare information and services.

The app connects you with doctors 24/7/365 through the convenience of your smartphone.

Forgot your Enrollee ID number? No problem. You can access your virtual card right on your phone.

With Reliance Care, your health care is always at your fingertips.


FEATURES
* You can ask doctors health questions online
* View health plans and benefits
* Use your enrollee profile on the App as a virtual ID card
* Receive health tips
* Chat with a customer care agent

About Reliance HMO

Reliance HMO is a technology driven health insurance company that has integrated technology into every sphere of health-care management.

The company started in 2016 with a vision that aims to use technology to make insurance accessible and easy to use.

Reliance pro-actively makes use of artificial intelligence and data science for personalized health-care, preventative health-care that reduces admissions and optimizing access to health care.

Enrollees enjoy a curated network of top rated hospitals, a dedicated medical support team that includes doctors on call and a 24/7 access to doctor consultation online.

Reliance members can easily access care online, view their health history and manage account information through an intuitive web and mobile app experience.

For more information, visit https://www.reliancehmo.com
Updated on
Oct 5, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity and App info and performance
This app may collect these data types
Personal info, Messages, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.4
710 reviews
Deborah Edward
March 10, 2022
Hello, Your App is great however I believe it can be better. Kindly add a payment history list. Every month, money is deducted from my account but there is no master list in a single space on the app to track how many months I have paid and when I started my subscription. There is no guide on what to do when I get to the health centre I have selected amongst other things. I understand that simplicity is a goal with the app but functionality and a great user experience also matters.
26 people found this review helpful
Reliance Health
March 10, 2022
Hi Deborah, thank you for taking out the time to send us your suggestions. To access your billing history, go to Settings, select 'Manage Accounts' under Account Settings. Click on the sidebar icon to access 'Billing'. We've also forwarded your feedback to our development team. They will look into it to help us further improve. Do have a great day!
jubril abdullahi
December 2, 2023
Hello developer. Your app is good but it can't renew payment from the app. Maybe its just mine but the stress of finding email to renew payment is really stressful. Pls help.
ubong james
October 21, 2023
Gestapo style forced non security related updates! No measurable value difference in the update: imagine needing URGENT information or MEDICAL help with no space in your phone to update! You are thus locked out! As if it's a social media app! No real functionality or utility, other than to buy & get policy number & see jumbled up (and non- queryable) ,often outdated, partial list of service providers. Well, at least, we have an app!
8 people found this review helpful

What's new

- Seamless Support: Connect with us effortlessly through our support widget.
- Real-Time Assistance: Get instant support and answers to your queries.
- Filter Providers with Precision: Easily find the providers you need by filtering based on provider type and location.
- Categorized Providers: Providers are now neatly categorized by type, making it simpler to discover the healthcare you're looking for.
- Access All Providers: See all the healthcare providers available to you right in one place.