Reliance Care

Reliance Health

About this app

By Reliance HMO

Reliance Care is an intuitive, user-friendly app for enrollees of Reliance HMO to access their healthcare information and services.

The app connects you with doctors 24/7/365 through the convenience of your smartphone.

Forgot your Enrollee ID number? No problem. You can access your virtual card right on your phone.

With Reliance Care, your health care is always at your fingertips.


FEATURES
* You can ask doctors health questions online
* View health plans and benefits
* Use your enrollee profile on the App as a virtual ID card
* Receive health tips
* Chat with a customer care agent

About Reliance HMO

Reliance HMO is a technology driven health insurance company that has integrated technology into every sphere of health-care management.

The company started in 2016 with a vision that aims to use technology to make insurance accessible and easy to use.

Reliance pro-actively makes use of artificial intelligence and data science for personalized health-care, preventative health-care that reduces admissions and optimizing access to health care.

Enrollees enjoy a curated network of top rated hospitals, a dedicated medical support team that includes doctors on call and a 24/7 access to doctor consultation online.

Reliance members can easily access care online, view their health history and manage account information through an intuitive web and mobile app experience.

For more information, visit https://www.reliancehmo.com

Ratings and reviews

Hello, Your App is great however I believe it can be better. Kindly add a payment history list. Every month, money is deducted from my account but there is no master list in a single space on the app to track how many months I have paid and when I started my subscription. There is no guide on what to do when I get to the health centre I have selected amongst other things. I understand that simplicity is a goal with the app but functionality and a great user experience also matters.

Total rubbish. I opted for prescription delivery since 11th of June and got a notification via the app 2 days later that the meds have been dispatched. It's been over 2 weeks and It's yet to be delivered. I kept reaching out to support and their default response is it has been escalated, only for me to reach out on the 30th of June and I was told that the prescription was canceled because they can't deliver to my location. Mind you, I have gottenprescription delivered to same location twice.

the app has stopped working. on trying to open up the app, the screen turns black and nothing else happens. kindly aid with a resolution. thank you.

What’s new

Fix bugs with location search when searching for a provider.