My Renault

4.0
52.7K reviews
1M+
Downloads
Content rating
PEGI 3
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About this app

My Renault, your mobile customer portal

Designed for you, imagined to ease your daily driving experience, wherever and whenever you want.
What are My Renault advantages?
-Add your Renault vehicle to your virtual garage 
-Keep informed of all the key moments of your Renaults maintenance schedule and find your maintenance history 
-Prepare your trips by creating a route within the app
-Enjoy benefits and personalised offers for your vehicle 
-Get advice: contact our Customer Relations team directly from the app
-Looking to book an appointment with your dealer? It takes just a few clicks
-Roadside Assistance at the touch of a button

Download the app today and register your Renault vehicle thanks to its serial number (VIN) or registration number, and we will take care of your request.

Pamper your Renault vehicle from your app and discover the whole range, from personal to city cars, including hatchbacks, EV and SUV vehicles :
Twingo, Clio, Captur, Kangoo, Kadjar, Megane Hatchm Megane Sport Tourer, Scenic, Grand Scenic, Koleos, ZOE
Updated on
Jul 18, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
Personal info and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.0
52.1K reviews
A Google user
July 9, 2019
Generally good but compared with the old version the charge history has been removed, and access to the mileage has been added. For me that is not as good as the old version. I also had the remote control for the A/C fail a couple of times but perhaps this was a network problem. Please bring back the charging history and why not combine it with the mileage too.
6 people found this review helpful
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Pietro Cambiotti
July 5, 2024
Since the last update of this app, it's again not working properly. Before the update, I could see if my car was charging and how it would take until fully charged. However after the update it no longer tells me tgat it's charging. It only shows if it's plugged in and the percentage and mileagethe car has left. When you guys are fixing bugs, please don't introduce new ones. This happened now everytime you updated the app. Very disapointed in your programming department.
9 people found this review helpful
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RENAULT SAS
July 10, 2024
We are sorry to hear this. So that we can investigate your concerns further, please contact your Customer Services team so that they can take your details and assist. Many thanks. My Renault Team.
Philip G Lort