My Renault

23.4K reviews
Content rating
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About this app

My Renault, your mobile customer portal

Designed for you, imagined to ease your daily driving experience, wherever and whenever you want.
What are My Renault advantages?
-Add your Renault vehicle to your virtual garage 
-Keep informed of all the key moments of your Renaults maintenance schedule and find your maintenance history 
-Prepare your trips by creating a route within the app
-Enjoy benefits and personalised offers for your vehicle 
-Get advice: contact our Customer Relations team directly from the app
-Looking to book an appointment with your dealer? It takes just a few clicks
-Roadside Assistance at the touch of a button

Download the app today and register your Renault vehicle thanks to its serial number (VIN) or registration number, and we will take care of your request.

Pamper your Renault vehicle from your app and discover the whole range, from personal to city cars, including hatchbacks, EV and SUV vehicles :
Twingo, Clio, Captur, Kangoo, Kadjar, Megane Hatchm Megane Sport Tourer, Scenic, Grand Scenic, Koleos, ZOE
Updated on
Jul 25, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
Personal info and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

23.4K reviews
A Google user
July 9, 2019
Generally good but compared with the old version the charge history has been removed, and access to the mileage has been added. For me that is not as good as the old version. I also had the remote control for the A/C fail a couple of times but perhaps this was a network problem. Please bring back the charging history and why not combine it with the mileage too.
2 people found this review helpful
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A Google user
January 14, 2020
Good basics like locating the car (when it works) and getting some data from the car. The best feature so far is to be able to send a destination to the GPS in the car. Missing on things like locking / unlocking car via the app, turning on the lights remotely or being able to share the car remotely via the app.
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Leo Rizzoli
July 19, 2022
This app is bugged, cannot see recharges and supports is telling me that is google fault if they get an error, but the older version works and ofc even maps works perfectly. Hope they start to develop application more serious, i could change car just for this. I could make this app better in just 1 day... Multi bilion company that can't fix a fatal error like that Hope you get better before you fail
1 person found this review helpful
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July 20, 2022
Thanks for your review, Leo. Sorry to hear you are disappointed with the functionality of the App. Your opinion is very important to us so we can see where we need to make improvements. If you would like to contact your local Renault Customer Services team, they can look into the issues you're experiencing. Thanks. My Renault Team.

What's new

We update the My Renault app as often as possible, for more efficiency and reliability. Here are some of the improvements made in the last update :
- Learn more about your Mégane E-tech while waiting for delivery
- Vehicle data status and consumption. Be notified when the contract is about to expire.
- New state privacy settings
Thank you for your fidelity ! :)