My Renault

3.7
56.7K reviews
1M+
Downloads
Content rating
PEGI 3
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About this app

Always keep your Renault at your fingertips with the My Renault application.
Designed to accompany and enrich the usage of your Renault vehicle.
My Renault is here for all your daily mobility needs and improves your journey by offering numerous features and personalised offers*

ALWAYS STAY CONNECTED TO YOUR VEHICLE:
Check your vehicle’s remaining range and mileage in real-time
Program and manage the air-conditioning and heating remotely
Locate it on the map available in the application
As your approach your vehicle, find it by activating the lights remotely

ENJOY SIMPLIFIED CHARGE MANAGEMENT:
Remotely check and manage your electric vehicle's charging
Find local charging points and manage your Mobilize Charge Pass subscription
Simplify your charging experience on the go with Plug & Charge technology (for compatible charging points)
Visualise your electric vehicle's reachable area based on its remaining range

MANAGE YOUR VEHICLE WITH EASE:
Track your order in real-time, from purchase to delivery
Find local petrol stations and Renault retailers
Access your service history and find out about upcoming maintenance
Schedule an appointment with the Renault network in just a few clicks
Find all your service contracts and warranties
Discover all the features of your vehicle through its interactive user guide and video tutorials
Access our customer services team directly for assisstance
Optimise your home charging and electricity bill with Mobilize PowerBox charge points

Do not wait any longer and download My Renault today!

The My Renault application is constantly being enriched with features and fixes.
* Available features depend on the model and engine type of your vehicle, as well as on your geographic location. For most features, synchronisation between the application and your vehicle will be required.
Updated on
Oct 18, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
Personal info and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.7
56.1K reviews
Jerome Feutelais
October 11, 2024
too slow to load, too slow to send order. sending order work half of the time. we have to wait 5 second to have the mobilize charge pass menu. no option to get notification if a level of charging is attchieve. the status of the plugg or unplugg status of the car is always set has un plugg. starting a charge doesn't work. no widget to get for exemple the level of battery.
1 person found this review helpful
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RENAULT SAS
October 15, 2024
We apologise for any issues that you are experiencing with the App. Please contact your Customer Services team so that they can take your details and provide further assistance. Many thanks. My Renault Team
A Google user
July 9, 2019
Generally good but compared with the old version the charge history has been removed, and access to the mileage has been added. For me that is not as good as the old version. I also had the remote control for the A/C fail a couple of times but perhaps this was a network problem. Please bring back the charging history and why not combine it with the mileage too.
6 people found this review helpful
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A Google user
January 14, 2020
Good basics like locating the car (when it works) and getting some data from the car. The best feature so far is to be able to send a destination to the GPS in the car. Missing on things like locking / unlocking car via the app, turning on the lights remotely or being able to share the car remotely via the app.
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What's new

Discover the all-new version of your My Renault app !

New design. Reimagined experience with a completely revamped dashboard :
- Simplified overview and access to the main sections of your application
- Enhanced charging experience with clear monitoring and status updates
- New vehicle visualization while charging.
You can access your virtual garage via the vehicle icon at the top left of the dashboard.

Further optimizations and new features are coming soon !