Volkswagen

2.1
55.6K reviews
1M+
Downloads
Content rating
Everyone
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About this app

The Volkswagen app is the digital companion for your Volkswagen. It allows you to use mobile online services, irrespective of which model you drive with which drive type and whether you have a VW Connect, We Connect or Car-Net contract.

With the Volkswagen app, for instance, as the primary user, you can view your Volkswagen vehicle’s current range, pre-set your preferred temperature, find filling stations and charging stations and much more!

Here are just a few of the wide range of services available:

• Vehicle status: Check whether the vehicle is locked and the lights are switched off
• Send your destination to your vehicle with ease before you travel
• View the last parking position
• Store your preferred authorised workshop or contact Volkswagen AG directly
• Vehicle Health Report
• View the remaining range and current charge level even when you're not in the vehicle

Find out for yourself! The scope of functions may vary in particular according to vehicle configuration, contract (VW Connect, VW Connect Plus, We Connect or We Connect Plus), software version and market. Certain functions may become available for your vehicle at a later date where applicable.

You can find more information on connectivity on the Volkswagen website in the Connectivity section.

We Charge:
• Availability of charging stations in real time and further details (operator, charging capacity, etc.)
• Manage charging plans and charging cards and view charging history
• Connect and control the charger at home

You can find more information on We Charge on the Volkswagen website in the We Charge section.

The Volkswagen app is the former We Connect ID. app and also incorporates the functions of the We Connect app.

Download the Volkswagen app and updates free of charge using the button. If you do not perform available updates, you may not be able to access the full range of functions in their entirety.

You can give us feedback from the Volkswagen app. We welcome praise, suggestions and constructive criticism. Please also let us know if the technology is playing up or there are any other issues.

To use the mobile online services, you need a Volkswagen ID user account and to log in to the Volkswagen app with your username and password. In addition, a separate contract (VW Connect, VW Connect Plus, We Connect or We Connect Plus) on the use of mobile online services must be concluded with Volkswagen AG online at www.myvolkswagen.net or via the Volkswagen app. More information is available at connect.volkswagen.com and your Volkswagen dealership.

ID.3 Pro: Electricity consumption in kWh/100 km: combined 16.5-15.2; CO2 emissions in g/km: combined 0. Consumption and emissions data is only available for the vehicle according to the WLTP, and not according to the NEDC. Information on consumption and CO₂ emissions with ranges depending on the selected equipment of the vehicle.

In practice, the actual electrical range varies depending on factors including driving style, speed, use of convenience/auxiliary equipment, outside temperature, number of passengers/additional load, topography and the battery's age and wear process.
Updated on
Apr 19, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.8
54.2K reviews
Daniel Board
March 23, 2024
The app can never unlock/lock the car, it just hangs for ages and then shows that the locked/unlocked status hasn't changed. Setting anything else seems to take 3-5 attempts to actually work and sync with the car. Considering the functionality of this app is rather expensive (as you need an active subscription for anything to work - which starts at £55/year) you would think they would put more effort into ensuring it functions as it should.
2 people found this review helpful
Volkswagen AG
March 23, 2024
Dear Daniel Board, Thank you for your comments. We're sorry you're having trouble with the Lock & Unlock function of the Volkswagen app. However, we will be happy to help you, please contact us at connect-support@volkswagen.de or 0800-2797508. Sincerely, the Volkswagen team.
Stephen T
April 1, 2024
OK, could give more functionality. My previous car's app allowed the car to be locked and unlocked remotely, very handy if you had forgotten and also if your out with family and split up and one gets back to the car sooner etc. All other features seem to work as expected but the remote unlock is the most glaringly obvious ommission.
2 people found this review helpful
Volkswagen AG
April 1, 2024
Dear Stephen T, Thank you for your comments. We're sorry you're having trouble with the Lock & Unlock function in the Volkswagen app. However, we will be happy to help you, please contact us at connect-support@volkswagen.de or 0800-2797508. Sincerely, the Volkswagen team.
Steve Carter
March 8, 2024
It's ok after a bit of use, slightly better than the old app in terms of functionality and reliability (I think🤞🏼), but the layout is still unexciting and looks dated (no dark theme my phone is set to). It seems less graphical and intuitive - it took me a while to find the things I need. The extra features on the map are a welcome improvement. Door opening and closing seems more reliable and possibly slightly quicker (though it couldn't have been slower). More to do
9 people found this review helpful
Volkswagen AG
March 13, 2024
Dear Steve Carter, Thank you for your feedback and updated review. The application is in a continuous phase of improvement by our competent technical department, in order to settle all the issues that arise with its use. Sincerely, the Volkswagen team.