
Savannah Hagerman
I'm having issues with group chats. At first I couldn't access any of the chats at all, but then I started being able to at least see they exist. but if I click on one, it will just take me to a "something is wrong" error page, and if I keep trying, they just disappear. so far closing the window it's in and then reopening the app seems to help, at least for a bit. overall it seems a lot buggier than hot schedules, at least on Android. it's more complicated too, in both good and bad ways.
1 person found this review helpful

Jacob Gatt
Disappointing at best. Notification for messages but that's it and even those sometimes don't come through. No notifications for shifts being posted as well as pickups being approved or denied which is the most important for servers. Also doesn't show posted shifts on the overall schedule. You have to rotate through day by day to see them. In short, it sucks. Worked for 3 different companies from small to large including Darden and their app is far better.
12 people found this review helpful
Restaurant365
January 6, 2025
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at https://help.restaurant365.net/support/login. Thank you.

Sarah Keith
Periodically the app crashes and will not open saying try again later. I've had this for a week after out business switched and have had an issue every single day. Also from the employee perspective, no way to set alerts for making shifts available or to see them easily. Also cannot offer a reason that you cannot work the shift. Maybe this is great from a management perspective, but as someone in the service industry for over 15 years, this app has a lot of room for growth.
4 people found this review helpful
Restaurant365
January 22, 2024
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at https://help.restaurant365.net/support/login. Thank you.