Connexx Smart Remote

11K reviews
Content rating
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About this app

Turn your mobile device into a remote control for your Rexton and Audio Service hearing aids! The app enhances discretion by hiding the remote control within your mobile device without the need for additional hardware. Full control of your hearing aids looks as subtle as checking for a text message.

The app will only provide all the functions if configured by your hearing health specialist.

App features:
• Change hearing programs without the need to touch your hearing aids.
• Change the volume easily and discreetly.
• Easily mute and unmute the hearing aids.
• Adjust bass & treble to balance the quality of sound.
• Adjust the span and direction of the microphones (PL 80 & 60 and TL 16 & 12 devices).
• Check the battery status of your hearing aids (PL 80 / 60 / 40 and TL 16 / 12 / 8 devices).

Intended use:
The Smart Remote App is a tool whereby the patient can adjust convenience functions of a hearing aid, within a framework given by a hearing health specialist, e.g., ENT doctor, audiologist or acoustician.

Device compatibility:
The Smart Remote App is compatible with any Android device running Android 4.0 or higher public release.

Hearing aid compatibility:
The Smart Remote App is only compatible with the latest generation of Rexton 6c & 4c [80 / 60 / 40 / 30 / 20], Audio Service G4 & G3 [16 / 12 / 8 / 6 / 4] & A&M XTM hearing aids.

Control signals:
The Smart Remote App generates short control signals which are designed to be played through the devices speakers and may be audible.

To ensure correct operation and for safety reasons:
1. While using the app do not hold the loudspeaker of this device to your ears or the ears of others.
2. While using the app do not use the device with headphones, headsets or other audio playback devices.


Sivantos GmbH, Henri-Dunant-Strasse 100, 91058 Erlangen, Deutschland
Updated on
Nov 25, 2019

Data safety

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11K reviews
Bud Reagan (Nightowl)
March 3, 2021
This app does a decent job of controlling volume, tone and microphone pattern. Not sure how it controls my hearing aids since my Bluetooth is off. On my old LG it takes 5 or 6 seconds to load but it does change some settings on my hearing aids. The one feature I use most is the MUTE function. The problem with that is that the app crashes when I use it after the app is started. I have to restart the app and then it works. If it didn't crash so often when using the mute then I would rate it higher.
41 people found this review helpful
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A Google user
May 22, 2019
this is a very strange app. Its purpose seems to be to give you an option between two different sound profiles which are not explained, and to give you a master bass and treble sound control. I guess that could be helpful to someone. but I was looking for was the ability to turn off the Bluetooth program in the hearing aids in an airplane mode since the Bluetooth always on feature is making my brain buzz. I know that sounds weird but there is no other way to describe the sensation.
27 people found this review helpful
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Bert Okouchi
June 17, 2020
I really don't like the upgraded version, doesn't have the directional portion in the app and the older version is more user friendly. The battery status part is of no use for people like me with hearing impairment, we can't hear the beeping so it's of no use for us. I'd prefer to have the battery power with a visial percentage range instead of the beeping which a lot out us can't hear.
30 people found this review helpful
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What's new

Minor Bugfixes and improvements in data handling