myRemote

Sivantos Pte. Ltd.

About this app

The myRemote app enables users of dedicated hearing aids, purchased 2014 or later, to adapt these safely and conveniently to their individual requirements and to adjust and control them.
In addition, the myRemote app includes various services and functions that support or automatically take over the extended use of your hearing aids.

All features and services are subject to the following factors:
- brand, type and platform of the hearing aid
- specific functions supported by the hearing aid
- services offered by the brand or distributor
- country-specific availability of services

Basic functions of the myRemote app:
With the myRemote app the hearing aid wearer can use a smartphone to remote control the paired hearing aids. The myRemote app also offers a comfortable range of functions for simple devices in the entry-level segment, e.g.
- various listening programs
- tinnitus signal
- volume control
- sound balance

Hearing aid-dependent functions of the app:
Depending on the technical equipment of the hearing aids and depending on the default functions of the provider, the myRemote allows the following functions to be controlled, like
- directional hearing
- separate adjustment of both hearing aids
- muting the hearing aids
- volume control
- motion sensor
... as well as displaying and setting the battery charge status, warning signals, device usage and statistics for user satisfaction

Services at a glance:
The availability of the listed services and features depends on the make and model of the hearing aid, distribution channel, country / region and service package.

Brand specific Features:
In addition to the features and services that are available to all users, this app includes features that are designed and made available to specific brands only.

The user guide for the app can be accessed from the app settings menu. Alternatively, you can download the user guide in electronic form from www.wsaud.com or order a printed version from the same address. The printed version will be made available to you free of charge within 7 working days.

Manufactured by
WSAUD A/S
Nymøllevej 6
3540 Lynge
Denmark

UDI-DI (01)05714880113181

Ratings and reviews

My hearing aids struggle to connect with the app and not always showing as connecred or just one. even although sound is coming through from my phone to both ears. plus if I turn the sound down as too loud especially in meetings. the app advises volume insufficient. confused as what I need to do to get constant connection and volume right. I'm on my 3rd set of Advance hearing aids now. For something so expensive I expect better reliability and functionality.

Bluetooth kept cutting out. However ASHA (Audio Streaming for Hearing Aids) works much better with battery saver switched off on your phone. Since I've switched it off the connection is much more stable. Why don't Signia and Specsavers advise you about this? I had no help from Signia technical support. The downside is that it reduces the battery life on your phone.

Terrible. won't hold bluetooth connection even after last update. you need to be connected for it to automatically adapt to the sounds around you. company has our money for the hearing aids so they don't care. this is shown by how long this problem exists. I notice they don't answer any of these reviews.

What’s new

Bug fixes and improvements