myRemote

Sivantos Pte. Ltd.

About this app

The myRemote app enables users of dedicated hearing aids, purchased 2014 or later, to adapt these safely and conveniently to their individual requirements and to adjust and control them.
In addition, the myRemote app includes various services and functions that support or automatically take over the extended use of your hearing aids.

All features and services are subject to the following factors:
- brand, type and platform of the hearing aid
- specific functions supported by the hearing aid
- services offered by the brand or distributor
- country-specific availability of services

Basic functions of the myRemote app:
With the myRemote app the hearing aid wearer can use a smartphone to remote control the paired hearing aids. The myRemote app also offers a comfortable range of functions for simple devices in the entry-level segment, e.g.
- various listening programs
- tinnitus signal
- volume control
- sound balance

Hearing aid-dependent functions of the app:
Depending on the technical equipment of the hearing aids and depending on the default functions of the provider, the myRemote allows the following functions to be controlled, like
- directional hearing
- separate adjustment of both hearing aids
- muting the hearing aids
- volume control
- motion sensor
... as well as displaying and setting the battery charge status, warning signals, device usage and statistics for user satisfaction

Services at a glance:
The availability of the listed services and features depends on the make and model of the hearing aid, distribution channel, country / region and service package.

Brand specific Features:
In addition to the features and services that are available to all users, this app includes features that are designed and made available to specific brands only.

The user guide for the app can be accessed from the app settings menu. Alternatively, you can download the user guide in electronic form from www.wsaud.com or order a printed version from the same address. The printed version will be made available to you free of charge within 7 working days.

Manufactured by
WSAUD A/S
Nymøllevej 6
3540 Lynge
Denmark

UDI-DI (01)05714880113181

Ratings and reviews

Doesn't work. Very poor quality. When you consider the cost of hearing aids the manufacturer seems to ignore the fact that the app is a primary control. Very poorly made app with little functionality when it does work. Only appears to pick up one aid most of the time and audio settings are not split into left and right so both aids have the same volume. Bass. Treble which is of no use to an aid wearer.

This app has nice features, however the Bluetooth connection between my Samsung phone and the hearing aids is extremely unstable. There is also an intermittent problem that when the hearing aids are connected to my TV, via a connection smart transmitter, the connection between my phone and hearing aids fails.

Bluetooth connection to phone, I have had SpecSpecsavers Advance 819 iF Bud) for over a year now and they cannot connect to my phone and I am using an Android 15 version on a Google Pixel 7 phone. Having spent 2k I would have thought everything would have been compatible, even the NHS hearing aids are more compatible.

What’s new

• Support of new hearing aids and accessories
• Bugfixes and Performance Improvements