myRemote

Sivantos Pte. Ltd.

About this app

Disclaimer: This app is intended for download and use by individuals aged 18 years and above only. The information provided through this app is for general informational purposes and is not intended to replace professional medical advice, diagnosis, or treatment. Users should consult a qualified Healthcare Professional (HCP)for any medical questions, concerns, or assistance.

The myRemote app enables users of dedicated hearing aids, purchased 2014 or later, to adapt these safely and conveniently to their individual requirements and to adjust and control them.
In addition, the myRemote app includes various services and functions that support or automatically take over the extended use of your hearing aids.

All features and services are subject to the following factors:
- brand, type and platform of the hearing aid
- specific functions supported by the hearing aid
- services offered by the brand or distributor
- country-specific availability of services

Basic functions of the myRemote app:
With the myRemote app the hearing aid wearer can use a smartphone to remote control the paired hearing aids. The myRemote app also offers a comfortable range of functions for simple devices in the entry-level segment, e.g.
- various listening programs
- tinnitus signal
- volume control
- sound balance

Hearing aid-dependent functions of the app:
Depending on the technical equipment of the hearing aids and depending on the default functions of the provider, the myRemote allows the following functions to be controlled, like
- directional hearing
- separate adjustment of both hearing aids
- muting the hearing aids
- volume control
- motion sensor
... as well as displaying and setting the battery charge status, warning signals, device usage and statistics for user satisfaction

Services at a glance:
The availability of the listed services and features depends on the make and model of the hearing aid, distribution channel, country / region and service package.

Brand specific Features:
In addition to the features and services that are available to all users, this app includes features that are designed and made available to specific brands only.

The user guide for the app can be accessed from the app settings menu. Alternatively, you can download the user guide in electronic form from www.wsaud.com or order a printed version from the same address. The printed version will be made available to you free of charge within 7 working days.

Manufactured by
WSAUD A/S
Nymøllevej 6
3540 Lynge
Denmark

UDI-DI (01)05714880113181

Ratings and reviews

Not as good as the previous app I've used! Keeps disconnecting my hearing aids and turning down the volume. Whenever I look at the app on my mobile the hearing aids are not connected and I have to switch bluetooth off and on to get them to connect. Sometimes disconnects the hearing aids halfway through a phone conversation. Could be a whole lot better.

Not overly impressed. I have to start/restart Bluetooth in order to use my mobile. Also every day I have to reset the hearing volume (surely once set that should be it?). The App is not very informative you tend to learn by default. Frankly when you consider how much the whole package costs it is not the greatest. These days one expects Apps to work better!

Useless. Can connect to media OR ringtone not both so renders my hearing aids useless at work as I need to have the sound off on my phone. The app doesn't connect to the TV. If I had another way to adjust the volume I wouldn't use the app at all. Totally rubbish. I suppose that's my penalty for trusting SpecSavers to provide a decent service.

What’s new

• Platform improvements for better performance and future compatibility.
• Bug fixes and stability improvements.