Been using this in all it's incarnations since MusicMatch Jukebox. The algorithms are horrible and constant battery drain on my mobile device. The service and software continue to decline. I have uninstalled and and cancelled upcoming subscription renewals. I'd say "Nice try, Napster" ..but it doesn't feel like you do.
Lately while playing downloaded songs a message will pop up stating "This content no longer available for streaming." Then it deletes the song and library entry. A few times I have been able to redownload the song with no issues. The problem is that there were some songs by artists that I can't remember and now there is no way to get them back unless I stumble across it again. Leave the library entry so I can redownload if possible.
Such a waste. For $10/month I would expect to keep songs I downloaded over the years. Also, the playlist option never worked. I had this app for years, when I finally decided to cancel my subscription I realized I had zero songs to show for it. I should of cancelled a long time ago.
Had this app for years on years used it for iphone and android. Its not a bad app but for paying money its not worth it. Dont expect the latest songs that dropped to on here right away when song wont play dont expect to try it 5 minutes later cuz it wont load still even on wifi pretty just have to restart your phone on reinstall the app. If you wanna choose between youtube red and napster go with youtube red because you get the same features on here as that except no video to watch on napster and the music is 100% up to date you can find anything on there that yoy can on napster.
Where is customer support? I Downloaded this app and tried to register when I was told I was in an unsupported area. When I click on the link for customer support I'm presented with a blank white page. Lots of music apps out there Napster...
Why does it take 4 clicks to simply shuffle all songs in the library? Why is this NOT EVEN POSSIBLE from the browser? Why does it take multiple clicks and actually playing a song just to add it to the library? Is the Favorites tab supposed to be treated like a playlist, or like the library? These simple design questions were given unsatisfactory answers. They seem minor, but when I'm using my music app several times a day, they matter. I chose Napster because they pay artists well relative to competitors, but I think I'll move on.
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