![](https://play-lh.googleusercontent.com/a-/ALV-UjW5uw8pabo1OBMQR6aMipKvAN1y9PdycA7EIBuBkgNlwA9GIkoC=s32)
Zo
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The drivers are great and such a help. I hope metro. Keeps the program. So many people benifit from this and make it easy to shop and run errands. What missing isn We need more drivers at peak times and those in charge need to continue to listen to their driver and passengers about routs and especially pick up areas that dont make sense. keep improving Metro micro.
1 person found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjVLYcet0bAtszTj1p1ykAbIssE8jvdHkvKT7-GXu0fQG0TElZoSiw=s32)
ezra
Pros: - no penalty for missing your bus, great price ($1), kind drivers, large service area (love the expansion into silver lake/echo park!!) Cons: - super unreliable in terms of timing; the pickup window is 10 mins, but often comes 10/15 mins late (like 50% of the time), so you can't effectively use metro micro if you need to catch a connecting bus/train or get to work on time - not enough vans on the road, if you don't book at least 2-3hrs ahead of time, you won't be able to use the van
20 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjUEBBTGA2lE6rVwT_tMqSHfbJszv_5nwziS5xOIXfHLQ5ih9fB0=s32)
Shireen Ghosh
5 stars for the service itself! It's a great idea, and so convenient and affordable. I knocked off one star for the app design - it's a little clunky and sometimes freezes or doesn't show updated information. My only complaint about Metro Micro itself is there is not enough of it! i wish they serviced more areas and had even more vans so that it wouldn't be booked out at certain times of the day.
12 people found this review helpful