RideSmart by Via

Via Transportation Inc.

About this app

UChicago RideSmart offers unlimited free evening & late-night rides on and around the University’s main campus. We’re a ridesharing service that’s smart, easy, and reliable.

With a few taps, book a ride in the app and our technology will pair you with other people headed your way.

HOW IT WORKS:
- Easily discover and navigate multiple types of transit in your community!
- Book a ride by setting your pickup and dropoff addresses, and indicating if you’re riding with any additional passengers.
- You will be given an estimated time when the vehicle will arrive upon booking your trip. The estimated arrival time of the driver will be automatically updated as your vehicle makes its way to meet you.
- When your driver arrives, please promptly board the vehicle.
- There may be others on board, or you may make a few additional stops along the way! You can track your ride and share your status in real-time from the app.

SHARING YOUR TRIP:
Our algorithm matches people headed in the same direction. This means you’re getting the convenience of a private ride with the efficiency and reliability of a public one.

RELIABLE:
Track your ride as the driver is on their way to you, and while you’re in the vehicle too.

OUR VEHICLES:
RideSmart is wheelchair accessible! If you require a wheelchair, simply toggle on “Wheelchair accessibility” in the “Account” tab of your app! When you request a ride, you’ll be matched with a wheelchair accessible vehicle.

Questions? Reach out at [e-mail].
Loving your experience so far? Give us a 5-star rating.

Ratings and reviews

The app breaks half the time. When I select a pickup location a popup showing the zones appears then disappears making it so you can't progress further in the booking because everything is greyed out for a pop-up that no longer exists

Horribe app, itself never functional and never updates the status and location of your ride unless you clear all cache and reload. Also the drivers are of low quality, almost as if they were never trained. Would not use.

This is a terrible experience. The app says one thing and then does another. I was stranded in the cold and dark and the driver just left me according to the app. No vehicle ever came to pick me up, I was keeping watch.