RIU Hotels & Resorts

Riu Hotels & Resorts

About this app

The new RIU app is full of benefits for you! Download it and keep it by your side throughout your holidays.

What can you do?

- Book your holidays in an easy, secure and convenient way at the Lowest Price Guaranteed
- Check the details of your booking
- Access your Riu Class account. Not a member yet? You can register and start making the most of all the benefits!
- Check in online to avoid queues when you arrive
- FInd out about the services and facilities available at your hotel
- Book tables at most of our restaurants and spa treatments, request room cleaning or minibar refills.....
- Notify the hotel of any incident that comes up during your stay
Start enjoying your RIU experience now! And if you like, you can let us know what you think of the new app. We would love to hear your comments so we can carry on making it better each day.

If you have any problems, please contact us via [e-mail].

Visit us on www.riu.com

FOLLOW US:

• Facebook: /Riuhoteles
• Instagram: /riuhotels
• Twitter: @RiuHoteles
• YouTube (ingles): RiuHotelsandResorts
• Pinterest: /riuhotel

Ratings and reviews

App is not functional. I'm at the hotel now. The app keeps freezing and locking up, and when I do get it, I have to start over with my birking info every time, even though I'm already at the hotel and checked in. It has very little if any information on much of anything. There is no map of the property anywhere in the app that I can find. I have tried to use the app the request services, but the person who showed up had no idea what we needed and spoke no English so he ended up just leaving.

Booking App Only! Installed this to see if it would help at all as a first time stayer with Riu, but it does not have any way to book dinners, check on resort status, explore the nearby area, or anything specific to my trip. App works perfectly fine but my advice would be to simply use their website instead for all the same functions. Hope this helps someone!

We are staying at Riu Le Morne now and installed the app because it's the only way you can book the spa or restaurants, as well as other services. Sent a query regarding the day pass that is offered but almost 21 hours has passed and no response. The app is a great idea but if you don't have the resources, manpower or willingness to operate it properly then don't implement it. It only irritates guests and forces them to use the old method of going to reception in person to get assistance.

What's new

In this new version, we’ve made some performance improvements, fixed some bugs, and added some new features. Update the RIU Hotels & Resorts app and enjoy everything it has to offer!
Thank you for choosing to discover the world with RIU. We hope you like it!