VTX1 Support

2.2
11 reviews
1K+
Downloads
Content rating
Everyone
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About this app

Only run this app if you've been referred by an VTX1 support agent.

VTX1 Support runs a variety of network tests and diagnostics and allows you to share them with the support representative who's working hard to solve your problem. This information will help them to solve your issue quickly so you can go back to enjoying your Internet package to the fullest!

Note: The Android location permission gives us access to additional network data
Updated on
Dec 9, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Photos and videos and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.2
11 reviews
Charlie Copeland
February 6, 2024
Only sends to VTX tech, you get nothing except what they say. A lot of BS from tech, diagnostics are only for them.
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Vanessa Lopez
November 5, 2022
I installed this app to ask for help regarding my service and my wifi signal but it is useless. No one ever calls you nor messages you to help. I installed the app for nothing. I bet they get paid every time they download this stupid app.
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VERONICA S. MARTINEZ
April 29, 2022
What began as good service turned into nightmare.we pay $156 mthly for service never told I qualified for a vtx router in my plan. so when my service started slowing down I called in & was informed that I qualified & that they would be sending that same day with delivery the following day. I offered to go pick up down the road, that wasn't an option.Next day came & nothing, called in & was given a tracking # w/delivery the following day,2 days in waiting called now 4-6 days no wifi over weekend.
2 people found this review helpful
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What's new

Feature updates.