2.2
2.44K reviews
Government
100K+
Downloads
Content rating
Everyone
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About this app

RTA S’hail


Every day, a smarter way.



S’hail is your perfect companion when moving around Dubai. It makes travelling quick, simple and hassle free.



S’hail can show you the best public transport routes to take using different modes of transportation available in Dubai, such as Buses, Marine, Metro, Tram, Taxis, e-hailing and even cycling. All of this at your fingertips, thanks to S’hail.



You can use S’hail app as a guest user, but we recommend that you login or create a RTA account to benefit from all of the cool features.

With its clear, user-friendly and intuitive looks, it offers you a smile with a number of ways you can travel around Dubai .

Looking for the fastest or the cheapest route to your destination? or want to know the real time departure time from your locations? Maybe you just wanted to explore new places in Dubai so why not topup your nol cards before you start your journey?

When in Dubai, let S’hail guide you through all of your public transport needs.

Now you can plan your journey to Dubai Expo 2020.

Did you like S’hail? please give us a rating on app stores and also on our Happiness Meter
Updated on
Jan 5, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Messages and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.2
2.43K reviews
R Conn
January 5, 2026
interface is difficult to use. Bus routes are out of date, as they still show a stop the bus does not go to anymore.
Did you find this helpful?
Roads and Transport Authority
January 10, 2026
Apologies for the inconvenience, kindly note that you can register your feedback through our official channels: RTA website: www.rta.ae/CRMPortal, or chat with Mahboub on WhatsApp: 0588009090, or through e-mail: shailsupport@rta.ae.
Kamran Siddiq
December 22, 2025
The App does not give you the exact pick and drop time it's all depend upon driver some they reached early some time they drop you late so the app is only rough idea
Did you find this helpful?
Roads and Transport Authority
December 27, 2025
Apologies for the inconvenience, kindly note that you can register your feedback through our official channels: RTA website: www.rta.ae/CRMPortal, or chat with Mahboub on WhatsApp: 0588009090, or through e-mail: shailsupport@rta.ae.
Rashid Md Sabir
December 14, 2025
Very bad service, i am trying to recharge my nol card, but it is showing that user have uae pass linking issue, since many days the same issue, i don't know why, I had successfully logged in through UAE pass, instead of that it's showing the same.
Did you find this helpful?
Roads and Transport Authority
December 15, 2025
Apologies for the inconvenience, please contact us directly on the following email address: shailsupport@rta.ae and we will assit you further..

What’s new

We’ve made S’hail even better to enhance your journey planning experience!

Latest improvements include bug fixes and performance enhancements that deliver a smoother, faster, and more reliable app experience