1.9
1.65K reviews
Government
100K+
Downloads
Content rating
Everyone
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About this app

RTA S’hail


Every day, a smarter way.



S’hail is your perfect companion when moving around Dubai. It makes travelling quick, simple and hassle free.



S’hail can show you the best public transport routes to take using different modes of transportation available in Dubai, such as Buses, Marine, Metro, Tram, Taxis, e-hailing and even cycling. All of this at your fingertips, thanks to S’hail.



You can use S’hail app as a guest user, but we recommend that you login or create a RTA account to benefit from all of the cool features.

With its clear, user-friendly and intuitive looks, it offers you a smile with a number of ways you can travel around Dubai .

Looking for the fastest or the cheapest route to your destination? or want to know the real time departure time from your locations? Maybe you just wanted to explore new places in Dubai so why not topup your nol cards before you start your journey?

When in Dubai, let S’hail guide you through all of your public transport needs.

Now you can plan your journey to Dubai Expo 2020.

Did you like S’hail? please give us a rating on app stores and also on our Happiness Meter
Updated on
Feb 11, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

1.9
1.65K reviews
Gill Castro
February 17, 2025
It's actually really nice application considering some of the traveler/ passenger knowing their timings of the bus, but i'm gonna give this an average rate knowing i cannot use it properly on my phone. For some reason everytime i kept opening the timings it kept going back to home and kinda pissing me of
Did you find this helpful?
Roads and Transport Authority
February 19, 2025
Apologies for the inconvenience, kindly note that you can register your feedback through our official channels: RTA website: www.rta.ae/CRMPortal, or chat with Mahboub on WhatsApp: 0588009090, or through e-mail: shailsupport@rta.ae.
Srihari BR
January 22, 2025
It is a nightmare to complete the registration on this app. It is complicated for no reason. I still haven't managed to complete the registration.
1 person found this review helpful
Did you find this helpful?
Roads and Transport Authority
February 10, 2025
Apologies for the inconvenience, kindly note that you can register your feedback through our official channels: RTA website: www.rta.ae/CRMPortal, or chat with Mahboub on WhatsApp: 0588009090, or through e-mail: shailsupport@rta.ae
Jessy Magz
January 10, 2025
I want the previous one. This Shail App is complicated. It doesn't save any info about your trip. It's a downgrade.
4 people found this review helpful
Did you find this helpful?
Roads and Transport Authority
January 20, 2025
Apologies for the inconvenience, kindly note that you can register your feedback through our official channels: RTA website: www.rta.ae/CRMPortal, or chat with Mahboub on WhatsApp: 0588009090, or through e-mail: shailsupport@rta.ae

What’s new

We’ve made S’hail even better to enhance your journey planning experience!
Here are the latest improvements:
1. Simplified Home Screen: A cleaner and more user-friendly design for effortless trip planning and seamless map navigation.
2. Enhanced "My Trip" Section: Easily view trip details, departure times, and even revisit your previous taxi bookings.
3. Bug Fixes and Performance Improvements: A smoother, more reliable app experience.