
Rajas Gaikwad
Document scan error, sure. What's the reason? Scanned passport with some trial and error (not robust) then struggled with the same error on visa scanning page. Had to start over. Couldn't you remember that I scanned my passport already? Convoluted bag selection UI, felt as though it was forcing me to buy unnecessary things. Had to tap the continue button after doing back and forth to finally escape the trap.
2 people found this review helpful

hiding
Easily one of the most annoying check in processes I've ever experienced. Try doing it on the website, gets forced to use the app to finish it, why even let me do it online then if you're going to make me do it all over again?? And then you need NFC so I couldn't use my burner phone for this data selling app, so I got to do it a 3rd time. All for me to get split up with who im flying with even when there were multiple double seats available.
6 people found this review helpful

I. S.
unlike all other major carriers, the RA website doesn't allow a passport verification. They make you download the app. SLEAZY! If only that worked. I got a message saying to bring the boarding pass to check-in. The website has two links for the boarding card (which cannot be used by itself to board): one to "view" and one to "print.". THE GAMES THIS COMPANY PLAYS!!! TOTAL ABUSE OF CONSUMERS!! The view page is not acceptable in printed version. Why??? To confuse and force a £55 fee!!
1 person found this review helpful