Samsung Members

Samsung Electronics Co., Ltd.

About this app

Start your journey with Samsung Galaxy here at Samsung Members.
Open up possibilities from connecting with other users, sharing a wealth of information,
and indulging in a variety of perks to exploring various device tips and experts' support.

■ Official brand news and latest Samsung Galaxy informations
■ Get insider tips to unlock the device's full potential
■ Connect and share with Samsung Galaxy users in the community
■ Access exclusive events and benefits available only on Samsung Members
■ Easily review device diagnostics (battery status, camera etc)
■ Pose questions directly to the experts and get 1-on-1 customer support

※ Availability and services offered above may vary by country and region

※ Note
This application requires network connection and additional charges may apply for network connection.

※ Privacy Policy
https://account.samsung.com/membership/policy/privacy

Ratings and reviews

I can click a post inside the app & then it gives me an error that I have to go to the web. I have a server error issue for several days already where I can't make a new post. I can sometimes reply but it takes several tries. You log in with the password, it asks you to verify with a pin that is a pop up and goes away what happens when you can't remember all the numbers? You have to start again & it still asks me to verify on my device.

Works as it should. Pretty quickly tells you if something is wrong. I wish there was an option to supercede the app into letting me mark something as ok. For example, one of the tests is wired headphones. To check it off as working you need to connect wired headphones. I don't own a pair of wired headphones. And if I do, I don't own a pair that uses usb-c nor do I have an adapter. Just being nitpicky though.. honestly the app works very well.

The forced update yet again removed a very useful and convenient feature of the s pen. this time it was one that allowed you to quickly take screenshots and crop them using the pen as a selection tool. I can't even properly submit feedback within the app without authorizing this specific app to send me all kinds of notifications. The AI select feature is awful. there's no way to opt out, there's no way to take a regular screenshot of text anymore. AI should be an option not an obligation.