4.6
1.01M reviews
500M+
Downloads
Content rating
Everyone
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About this app

Discover your possibilities with Samsung Members.
In here, you'll discover just what you want, plus a whole world of other things you never knew you needed - until now :

■ Get insider tips to unlock your device's full potential

■ Easily review device diagnostics

■ Access exclusive events and benefits

■ Pose questions directly to the experts and
get 1-on-1 customer support

■ Connect and share with others in the community

(Availability and services offered above may vary by country and region)

※ Note:
This application requires network connection (Wi-Fi, 3G/LTE and so on). Additional charges may apply for network connection.
Updated on
Feb 16, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted
4.6
1.01M reviews
Roneta Davis
February 18, 2022
It's awesome to know that I can run some diagnostic tests on key elements. However, it does not read USB connection, I had to fill in the blue dots for proximity with my finger since my swipes weren't enough. There is no headphone port available for the Z Flip 3 5G. I do not own a wireless charger. So the final rating will not be 100% Perhaps you could provide an option saying 'not owned' or 'not included'.
653 people found this review helpful
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Squeaky
April 8, 2022
Worthless app. The bug reporting does nothing, you can write out a novel on what the issue is, steps to reproduce, screenshots and screen recordings, include logs and everything that is required and you'll still get a response back, "We need more information." All this is a "feel good" measure for people to actually think that Samsung cares when it's just a bot reading them and kicking them back. Better off talking to a wall.
446 people found this review helpful
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Sarah Dudley
December 19, 2021
Not having issues with my phone currently, but having the ability to test each of its functions is amazing, something I couldn't do with my previous phone (not Samsung). It helps to pinpoint if there's an actual problem or if you just need to restart your phone, which is necessary to do so every now and then to keep it stable. Great app, great functionality. 10/10 recommend.
181 people found this review helpful
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