4.5
1.57M reviews
1B+
Downloads
Content rating
Everyone
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About this app

Discover your possibilities with Samsung Members.
In here, you'll discover just what you want, plus a whole world of other things you never knew you needed - until now :

■ Get insider tips to unlock your device's full potential

■ Easily review device diagnostics

■ Access exclusive events and benefits

■ Pose questions directly to the experts and
get 1-on-1 customer support

■ Connect and share with others in the community

(Availability and services offered above may vary by country and region)

※ Note:
This application requires network connection (Wi-Fi, 3G/LTE and so on). Additional charges may apply for network connection.

※ Privacy Policy
https://account.samsung.com/membership/policy/privacy
Updated on
Mar 31, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Photos and videos and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
1.53M reviews
Christine “Tina” Parks
March 26, 2024
I'm impressed. The testing was smooth and the app went through the testing with precision. The test results confirmed a problem with my camera app. I clicked on FAQ expecting to sort through topics for camera tips. My camera issue was the 1st and only topic to pop-up. The camera app won't stay open to allow time to tap settings. I haven't processed the last suggestion which directs you to phone settings to check storage and memory. I'm guilty. A definite "go-to" app!
128 people found this review helpful
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Wolf
January 27, 2024
The new Samsung phones have become very complicated and non user-friendly. For example, adding a new phone to contacts steps is complicated, especially the step where you want to save it, which it doesn't show you where you can find this option. The phone system should show the user how to do it, like showing a guide arrow in each step. In general, this simple task is easier in "I phones". Tbh the I phones are still more user-friendly than Samsungs.
509 people found this review helpful
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Derek Williams
February 18, 2024
Works as it should. Pretty quickly tells you if something is wrong. I wish there was an option to supercede the app into letting me mark something as ok. For example, one of the tests is wired headphones. To check it off as working you need to connect wired headphones. I don't own a pair of wired headphones. And if I do, I don't own a pair that uses usb-c nor do I have an adapter. Just being nitpicky though.. honestly the app works very well.
267 people found this review helpful
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