Samsung Members

Samsung Electronics Co., Ltd.

About this app

Start your journey with Samsung Galaxy here at Samsung Members.
Open up possibilities from connecting with other users, sharing a wealth of information,
and indulging in a variety of perks to exploring various device tips and experts' support.

■ Official brand news and latest Samsung Galaxy informations
■ Get insider tips to unlock the device's full potential
■ Connect and share with Samsung Galaxy users in the community
■ Access exclusive events and benefits available only on Samsung Members
■ Easily review device diagnostics (battery status, camera etc)
■ Pose questions directly to the experts and get 1-on-1 customer support

※ Availability and services offered above may vary by country and region

※ Note
This application requires network connection and additional charges may apply for network connection.

※ Privacy Policy
https://account.samsung.com/membership/policy/privacy

Ratings and reviews

This latest update is by far the worst. It is force closing my apps every 10-15 minutes. Then it freezes apps on start-up. When I hit the home button once, Google Assist pops up instead. It's also playing audio even after I've forced closed the app in question. I have restarted my phone, updated all my apps, cleared my cache, and I have plenty of storage. These issues started directly after the installation of the new update. I suspect you're trying to force people to buy new phones like Apple

All tests except the wired headset was tested and found to be in working order. It would be good to be able to run this diagnostic app with more ease of access or even to know we have it pre-installed. This app is worth having as it puts mind at rest that your phone is working within its parameters. This is the first time ive used this app as I didnt know it was installed on the phone and found it very user friendly. Well worth having.

Works as it should. Pretty quickly tells you if something is wrong. I wish there was an option to supercede the app into letting me mark something as ok. For example, one of the tests is wired headphones. To check it off as working you need to connect wired headphones. I don't own a pair of wired headphones. And if I do, I don't own a pair that uses usb-c nor do I have an adapter. Just being nitpicky though.. honestly the app works very well.