2.3
4.49K reviews
5L+
Downloads
Content rating
Everyone
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About this app

The Samsung Family Hub app now works only on Family Hub refrigerators with TIZEN Software Version 4.0 and earlier.

For Samsung Family Hub refrigerators that operate on TIZEN 6.0 Software version and later, the Family Hub app will no longer be supported. Please download and use the SmartThings app instead.
- Features like uploading pictures and videos can be accessed via the Family Hub device card
- Food-related features like View Inside, Recipe Recommendation, Meal Planner, Shopping List and Food List can be accessed via the SmartThings Cooking Service

The Software version can be found on your Family Hub in Settings > About Family Hub> Software version > TIZEN 6.0.


The following permissions are required for the app to work. For optional permissions, the default functionality of the service is turned on, but not allowed.

[Required Access Permission]
- Contacts: Registered Samsung Account information will be used to provide services that require account linking

[Optional Access Permission]
- Microphone: Needed to record voice for Memo and Whiteboard
- Storage: Required to provide cloud-connected features for sharing photos and videos
Updated on
18 Mar 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Photos and videos and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.2
4.4K reviews
Rimesh Patel
7 May 2024
Frustrating and non-functional at most times. To make matters worse, Samsung has discontinued this app and replaced it with Samsung Smart Things. The problem is the Smart Things interface drops so many of the features of this app. Dropped functionality includes having multiple profiles, animated wallpapers, Voice ID, Memo, Whiteboard, To-do, and Calendar features. Why did I buy this $4000 "smart" fridge again????
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Samsung Electronics Co., Ltd.
9 May 2024
Hi Rimesh, We are sorry for any inconvenience caused. We will consider it as a feedback for the SmartThings app and if you need any further assistance we request you to contact us with a detailed description at https://www.samsung.com/us/support/contact/?model=N0060019&app=smartthings
Mel Doner
23 March 2024
UPDATE...I am thrilled to report the app is once again functional and everyones calendars can be seen on the fridge. The most useful function for a busy family! Have one of the original family hub refrigerators, was pleased because the calendar syncing was particularly useful in a family of conflicting schedules. Now you have made the app extinct and replaced it with a useless smart things app. Really makes me mad.
5 people found this review helpful
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Samsung Electronics Co., Ltd.
26 January 2024
Hi there, We are sorry for any inconvenience caused. We would take it as feedback and if you need any further assistance we request you to contact us with a detailed description at https://www.samsung.com/us/support/contact/?model=N0060019&app=smartthings
Robert Waring
21 August 2021
Without this app, I can no longer use the shipping list. It did not show up on my phone in smartthings. Most other apps and features I don't use because they have been removed over time and got tired of switching to whatever new temporary garbage you replace it with. I wasn't ask that impressed with the refrigerator when I initially purchased it, but I really wish I would have didn't less and got something better. So disgusting with samsung, I want to get rid of all their products.
39 people found this review helpful
Did you find this helpful?
Samsung Electronics Co., Ltd.
22 August 2021
Hi there, we are sorry for inconvenience, we always strive to deliver the best user experience. However, your experience did not reflect the same. Please don't hesitate to reach out to us at HTTP://familyhubcare.zendesk.com.

What's new

Bug fixed