Securus Mobile

The Securus Mobile app now requires Android 5.0 or higher. Please update to the latest version.

The app provides the following features to easily setup and manage our incarcerated connection services:
• Create a Securus Online account (required for app and website access)
• Change password and 4 digit passcode
• Setup security questions for easy password reset


Video Connect®
• Enroll in Video Connect, schedule a video session with an incarcerated individual remotely from anywhere in the world where you have Wi-Fi or cellular data service at all Securus sites that offer Video Connect.
• Access and view your upcoming scheduled video sessions
• Sync details of upcoming video sessions with your calendar
• Receive notifications for upcoming video sessions
• Manage photos for identification, view transaction history and manage credit/debit cards
• Test Wi-Fi/cellular connection to determine quality of Video Connect
*For best results and to reduce echo, use a headset or ear buds with microphone for Video Connect


Prepaid Calling Account Management for You

AdvanceConnect – fund this account to receive calls to the phone numbers you choose from your contact. You can:
• Enroll and add funds to AdvanceConnect account to always be ready for a call
• Select a call subscription package (where available)
• See available funds
• Add or change phone numbers that can receive calls
• View call details and transaction summary
• View the last call attempt to a number
• Block or unblock calls
• Enroll in AutoPay or TextPay
• Update or change credit/debit card information


Securus Debit – deposit funds to this account for your contact to use for:
• Calling any number they choose
• Purchase music, games and movies for their tablet
• Schedule and pay for a Video Connect session
• Purchase stamps to send eMessages and eCards
Feature availability varies by facilities


eMessaging™
• Sign up, purchase ‘stamps’
• Send and receive messages
• Send and receive eCards - digital greeting cards to encourage and uplift
• Attach photos to messages
• Snap n’ Send™ - Snap a selfie or choose from your gallery to send a photo to your contact
• Multiple attachments – attach up to 5 eCards and photos to your message
• Transfer stamps to your contact or prepay for them to reply
• Send a 30 second VideoGram
Feature availability varies by facilities
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What's New

Prepaid call subscription option at participating facilities
Usability improvements and bug fixes
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Additional Information

Updated
April 29, 2021
Size
59M
Installs
1,000,000+
Current Version
2.13.0
Requires Android
5.0 and up
Content Rating
Everyone
Permissions
Offered By
Securus Technologies, LLC
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