The car was in decent enough condition for a self driven car rental service. Completed a 600 Km trip without any hiccups. Only issue was that the steering alignment of the car was a bit off. Drop off and pick up experience was smooth. However, upon booking the car through the app, my credit card was charged twice. On calling up the call center, the issue was promptly addressed and money was refunded within 15 days.
I request everyone not to use Revv. Better use zoom car they are easy to understand and charges are very low.first time I booked revv car (eco ford) they were 30 min late for delivery. They said me to show original license I showed them duplicate license.they said original license is mandatory.then they said we won't handle car to me.and finally it came to cancellation made by them.and they did not even refunded my full amount. Due to not showing original license.guys in zoom car if you don't have original license they won't give car.but zoom car will provide you FULL REFUND. I am deleting Revv app forever and I won't let my friends or family to do same mistakes by let them booking revv car. One more important is that Customer service is very very bad.ur balance will get deducted but u won't get intouch with customer service immediately.but in zoom the customer service is very very excellent. I am not angry because they did not gived me car.i am angry because they did not even provided me 80% of Refund amount.
Having used Revv for the first time after being a Zoomcar user for over 2 years, would definitely recommend it to all, atleast in Pune. Newer cars, much better staff, excellent time handling. Wish Revv all the very best.
Had troubles on my way back from srinagar.explained my situation to them and was completely taken by surprise when I found there were no penalty charges on my late delivery of the vehicles.thank you revv
Have been using your new product switch for a while and had to say this is exactly like you have said "Having your own car"
Vehicle was delivered to me before my start time and customer support was awesome.