Sendiee Teambox

Sendiee

About this app

Sendiee Teambox is the shared team inbox for businesses on Sendiee — manage
WhatsApp, Instagram and Facebook Messenger conversations from one app, with
your whole team.

WORK AS A TEAM
• One inbox for every channel your business runs on Sendiee
• Assign conversations to teams and agents, and see who's handling what
• Conversation statuses, labels and internal history keep everyone aligned
• Switch between multiple workspaces with one tap

REPLY FASTER
• Real-time message sync — new messages appear instantly
• Quick replies: type "/" and insert saved responses
• Send photos, videos, documents and voice notes
• WhatsApp template messages when the 24-hour window closes
• Reply to specific messages and react with emoji

AI THAT WORKS WITH YOU
• See what the Sendiee AI assistant replied and step in anytime
• Guide the AI with instructions for a specific conversation
• AI lead insights and conversation summaries at a glance

STAY IN CONTROL
• Push notifications with per-workspace context — mute temporarily,
limit to conversations assigned to you, or turn them off entirely
• Contact profiles: details, tags, notes, custom fields and lead insights
• Filter by channel, team, agent, lead category, date and more
• Biometric app lock for an extra layer of privacy

Sendiee Teambox is for teams already using Sendiee. Sign in
with your agent account

What’s new

• Replies now show the quoted original message — tap it to jump to the original
• Fixed Star and Status buttons becoming unresponsive during long sessions on busy workspaces
• Fixed voice notes sent from Android not playing on the customer's WhatsApp
• Status tabs can now be set to show oldest conversations first (Settings → Conversation statuses → Inbox order)
• Compatibility update for the latest Expo runtime