
Asif Ali Chishti
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Since I updated the Application, not only all history has gone for visits, medical prescription, lab reports but new reports and data is lost after some hours of its preview.... Gendor of some male doctors are mentioned as Female... A lot of bugs in it....
1 person found this review helpful
Megamind IT Solutions
August 13, 2026
Dear Asif, we apologize for any inconvenience you may have experienced. You can contact us via email at ITSupportMOB@megamind-it.com, through the app [Menu > Your Voice Matters], or via WhatsApp +966542780072 to provide us with more details about the branch where you encountered the issue. Caring like family.

Zain Hameed
I have been using the app and most of the time it was working fine however for past couple of days some of the item were not working like switching profile or taking doctor's appointment, I have uninstall the app and reinstall it, now I am unable to login even with my phone number, iqama or file number, in all cases the app is saying no record found.
17 people found this review helpful
Megamind IT Solutions
June 15, 2026
Dear Zain, we apologize for any inconvenience you may have experienced. You can contact us via email at ITSupportMOB@megamind-it.com, through the app [Menu > Your Voice Matters], or via WhatsApp +966542780072 to provide us with more details about the branch where you encountered the issue. Caring like family.

Samu John
Very bad experience with the application. No data is being displayed, and I am unable to book any appointments. It is also not showing any previous lab results, approvals, invoices, etc. I have already submitted complaints twice through the application, but there has been no response or update.
19 people found this review helpful
Megamind IT Solutions
June 16, 2026
Dear Samu, we apologize for any inconvenience you may have experienced. You can contact us via email at ITSupportMOB@megamind-it.com, through the app [Menu > Your Voice Matters], or via WhatsApp +966542780072 to provide us with more details about the issue and the branch where you encountered the issue. Caring like family.