MyDTDC: Book | Send | Track

3.0
9.02K reviews
10L+
Downloads
Content rating
Everyone
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About this app

MyDTDC App & Web is an offering from the house of DTDC - India's Leading Express Service Provider. It provides the most convenient way to send shipments across the world. MyDTDC offers benefits like scheduling a door step pickup, drop off and industry first Zero Contact Delivery with OTP. You can experience the convenience of checking shipment rates and delivery timeline, track shipments & locate and share DTDC touch-points.

MyDTDC covers everything without you stepping out to send the shipment. Be it International or Domestic, the DTDC network serves you with the most convenient way to send your shipments anywhere in the world.

Install the MyDTDC app to avail the following features:
• Ship consignments to 12,000+ pin codes across India
• Track status of all outgoing and incoming consignments
• Create shipment label and schedule pickup at your doorstep
• Pickup service available in160+ cities across India
• Check serviceable pin coodes, shipment rates and delivery timelines
• Drop off pre-booked consignments
• View booking History, Cancellation & Refund
• Locate and share DTDC touchpoints
• Pay online via different modes available including UPI
• View account - Profile & Saved Addresses
• Save pickup & delivery addresses for faster checkouts
• Avail exciting offers
Updated on
10 May 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App info and performance and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.1
8.98K reviews
Amar Nandyala
17 September 2021
The app is decent to book shipments. However, we cannot track a shipment in the app once we book a shipment. The message we are shown always: "Unable to fetch tracking data currently". Also, there's no way to provide feedback in the app. Customer service via phone is practically non-existent... despite waiting 15 minutes on the phone, couldn't talk with anyone.
34 people found this review helpful
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DTDC Express Ltd
18 December 2021
Hi, we are sorry that you faced an issue. Could you please share your contact details with us on https://www.dtdc.in/Support.asp so that we can get in touch with you and resolve the issue.
ANISH MATHEW
31 May 2024
To app developer- there is a big glitch in the app. Even if 1Kg with minimum length,height, width is put in cms its always showing >100kg. How is it possible? Plus all DTDC employees have different opinion if a product can be delivered. After travelling 20 KM I was informed the product is not delivered. Needs adequate training to be on the same page. Atleast other carriers are in better form.
2 people found this review helpful
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DTDC Express Ltd
5 June 2024
Hi, we are sorry that you faced an issue. Could you please share your contact details with us on https://crm.dtdc.com/crm-web/crmCompTicketWebsite so that we can get in touch with you and resolve the issue.
Abhijith M Nair
21 May 2024
Very bad experience. Worst service I have ever used. 👎👎I will never use this service again 🙂🙂 * The parcel will not arrive on time (It takes a lot of time) * It is much more expensive than other parcel services * They will not bring the parcel to us. We have to go directly to their office and collect it * Customer service that is never available on call * Collection executive are very rude people
4 people found this review helpful
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DTDC Express Ltd
5 June 2024
Hi, Please accept our sincere apology. We are very sorry to know about your experience with us. Please let us know your order number at https://crm.dtdc.com/crm-web/crmCompTicketWebsite and we promise to get this resolved quickly.

What's new

Thank you for choosing the MyDTDC Mobile app.

This release includes:
• Minor bug fixes & improvements