MyDTDC: Courier | Book | Track

3.3
7.79T reviews
10L+
Downloads
Content rating
Everyone
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About this app

MyDTDC App & Web is an offering from the house of DTDC - India's Leading Express Service Provider. It provides the most convenient way to send shipments across the world. MyDTDC offers benefits like scheduling a door step pickup, drop off and industry first Zero Contact Delivery with OTP. You can experience the convenience of checking shipment rates and delivery timeline, track shipments & locate and share DTDC touch-points.

MyDTDC covers everything without you stepping out to send the shipment. Be it International or Domestic, the DTDC network serves you with the most convenient way to send your shipments anywhere in the world.

Install the MyDTDC app to avail the following features:
• Ship consignments to 12,000+ pin codes across India
• Track status of all outgoing and incoming consignments
• Create shipment label and schedule pickup at your doorstep
• Pickup service available in160+ cities across India
• Check serviceable pin coodes, shipment rates and delivery timelines
• Drop off pre-booked consignments
• View booking History, Cancellation & Refund
• Locate and share DTDC touchpoints
• Pay online via different modes available including UPI
• View account - Profile & Saved Addresses
• Save pickup & delivery addresses for faster checkouts
• Avail exciting offers
Updated on
18-Jan-2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App info and performance and Device or other IDs
Data is encrypted in transit
You can request that data be deleted
3.3
7.79T reviews
Amar Nandyala
17 September 2021
The app is decent to book shipments. However, we cannot track a shipment in the app once we book a shipment. The message we are shown always: "Unable to fetch tracking data currently". Also, there's no way to provide feedback in the app. Customer service via phone is practically non-existent... despite waiting 15 minutes on the phone, couldn't talk with anyone.
33 people found this review helpful
Did you find this helpful?
DTDC Express Ltd
18 December 2021
Hi, we are sorry that you faced an issue. Could you please share your contact details with us on https://www.dtdc.in/Support.asp so that we can get in touch with you and resolve the issue.
Akansha Chowdhary
9 December 2022
Very bad experience. I book the shipment through this app and no one came for th3 pickup for 2 days. It was an urgent parcel. I called customer care thrice for this and they just gave assurances that someone will be there to pick up. But no one showed up neither did anyone bother to call. Worst service and completely unresponsive team. I strongly recommend agaisnt using this app.
4 people found this review helpful
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DTDC Express Ltd
13 December 2022
Hi, Please accept our sincere apology. We are very sorry to know about your experience with us. Please let us know your order number at https://www.dtdc.in/Support.asp and we promise to get this resolved quickly.
Devika Nayal
24 November 2022
Terrible app and service It was a mistake downloading this app honestly. App doesn't give proper tracking options. Status doesn't get updated on time. Cancellation or RTO request cannot be raised even though option is available. DTDC runs their service on their whims so any command from app doesn't work ultimately. If you want to raise request you'll have to call the callcentre 3-5 times before they start taking your concern seriously. Oh and they can also change your address on their own.
3 people found this review helpful
Did you find this helpful?
DTDC Express Ltd
26 November 2022
Hi, we are sorry that you faced an issue. Could you please share your contact details with us on https://www.dtdc.in/Support.asp so that we can get in touch with you and resolve the issue.

What's new

Thank you for choosing the MyDTDC Mobile app.

This release includes:
• Updated Logos & Color Palette
• Bugs Fixes & Improvements.
• Address Related Changes