I don't know where to start. First the app is horribly build. It tends to lag and completely stop working after being in it for 10+ minutes, sometimes the search is buggy and doesn't show any results. Then once I had a problem with a shipment, as one item was missing and I raised a case, which was then closed by shopee and still I didn't get a refund from them. So they basically stole my money. I tried to contact them, but the only answer that I get is, that they send the concern to someone...
73 people found this review helpful
disappointed on the performance of the app. even after so many updates, it still has not gotten any better. everything is so laggy, i wanted to click on an item or add one to my favorites and it just won't let me. i got frustrated after waiting for so long, so i just took a screenshot and closed the app, opened it and typed in the title manually. but of course that is so unpractical! please prioritize fixing your lags instead of adding more useless features. and no, its not because of my cache.
118 people found this review helpful
Hi Mrs., sorry for the problem. I suggest you can update the application to the latest version, make sure the network is stable and clear cache first. Then you can log out and log in again. You can try it periodically. If there are other problem, you can chat on DM DM IG @shopee_id . Stay healthy🙏^HQ
The problem during the time I use this application are: there are often errors when entering items on the wishlist or favorites. And sometimes too long time delays and often application errors. This is very Disturb. In fact, my internet is very Stable. And it has no effect at all with the internet. Hope it can be better. And received our complaints.
222 people found this review helpful
Hi Kak, sorry for the problems. Regarding to your problem about errors for Application, Mimin suggest that you clear the cache on the Shopee Application and make sure the network is stable. Further problems, you can contact Mimin via Call Center at 08001500702. Thank you 🙏