Be careful using this app, you could earn enough points and they just randomly ban you. It is shocking how no one is willing to even review your case or even give you details of what the issue is. There is no second chance and I was literally told by their customer service that it will be their last response to me. Watch your hard earned point go up in smoke. I have been with them since 2009 and this is what you get for preaching how great this is. Review my case!!!
I used this app successfully for a couple months and then all of a sudden scan kicks stopped working because "it couldn't find my exact location." Well, it found my location well enough to give me kicks at the entrance and to give me an ad for the product that I was trying to get kicks for right there. It gave me kicks for entering Target just this morning but nothing else. Customer service is rude and unhelpful and blames it on the phone. Sprint checked and the phone is fine. This app is a scam!
I do love this app but only when it works which is about 50% of the time and very frustrating. I will have my GPS on and walk into a store but the walk in kicks will not register. I'm not sure if this is a prob only for Android users bc I'll be with friends with iphones and they will get their kicks at the same location. Kind of weird. Don't get it. I've reported the issue multiple times and nothing. I've even tried uninstalling and reinstalling the app and still nothing. I've lost hundreds of kicks by this faulty system alone. Not cool.
This was my "go to" app for shopping. I loved it. Then they did some sort of "upgrade" and I can no longer get any points. I keep getting messages that it could not locate me. Funny, none of my other shopping apps have any problem. Customer service is a joke also. I used to love this app. I sure am going to miss it.
Not liking the new update! I mean do we really need another tab with grocery offers when we already have a "stores" tab with all the items listed to scan under the store name!? This just makes it more confusing for new member who are not use to the app to scan items. Also, do we really need a list tab to add items to our list. Most of the stores offer the same items to scan. The app itself is great. I love getting kicks towards free gift cards of my choice. I love bonus days when I can walk into store and get up to 100 kicks!
Keep getting can't pinpoint your location error . Emailed 3 times and got rude customer service and told it is my phone not the app. Called Verizon and they went through my phone and said it was the app. Lived this app but if I can't scan why waste my storage to have it on my phone. I'm heartbroken.
• Additional Bug Fixes
Free samples, weekly ads & a coupon everywhere you shop inside The Coupons App!
Save easily with free paperless grocery coupons at your favorite stores.