On several occasions, the shuttle pickup (prime time shuttle being their shuttle service provider) wqs canceled an hour before the sechduled pick up. on the return pick up, i called twice within an hour to be told after an hour that they would not be picking me up, canceling the reservation. on another occasion, the deiver that dropped me off at the airoort almost got in a fifht with someone that was deopping somone off. in short, dont bother with this service and get an uber or lyft.
4 people found this review helpful
Didn't show up for a return trip pickup to the airport. The driver did not pick up or reply when I repeatedly called and emailed. The trip was then cancelled without explanation. I can't find contact info for the company or anywhere to rate or report the driver. My trip was prebooked at $40 but the rate that day was $176. I'm guessing I got ditched with zero accountability so they could take a higher priced ride. I got an Uber to avoid missing my flight. Do not trust this company.
Should have read the reviews before booking. I kept getting texts that said my reservation details were changed. Original pick up time was confirmed for 8:30am & not three minutes later was changed to 9:00am. I checked in regardless & pick up time was changed to 9:40am. Not as bad as others' wait times but I was on a time crunch. Would recommend booking with SuperShuttle or Uber/Lyft.
2 people found this review helpful