3.6
1.54K reviews
100K+
Downloads
Content rating
Everyone
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About this app

🇨🇭The No.1 in Switzerland🇨🇭
With over 200,000 customers, Smile is the largest direct insurance company in Switzerland.
Become part of the digital insurance revolution now and benefit from fair premiums with a flexible monthly subscription.

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Everything about the Smile app at a glance::

🎁 Free smile.shopping insurance.
We're giving everyone online shopping insurance so you can experience insurance for free. Simply download and activate the app.

📱Available anytime, anywhere
Policies, invoices, damage reports – all in one app!

🤑Reward & Entertainment
Whether it's safe driving or a recommendation. We reward you with Smile Rewards points that you can convert into cash.

❓Always there for you
Whether via chat, email or telephone. Our Customer Care Team is always there for you.

☂️More protection
Are you missing something? You can add a new insurance product quickly and easily using the app.

With the Drive Coach app service, you can analyze and optimize your driving behavior every time you drive. The Drive Coach gives you personal tips to improve your driving style and benefit even more.
The heart of the new app feature is the Drive Score. The better your Drive Score, the more you will be rewarded. With points that can be redeemed for cash.
At the regular Drive Coach Competitions you can compete against other Drive Coach users and test who drives safer. There are different rewards to be won in the form of Smile Rewards for each competition.
The dates of your trips have no influence on the premium or claims management. The Drive Coach is only there for your safety.
Included:
• Overview of your car trips with map view
• Information on distraction, acceleration, speed and braking behavior
• Personalized tips from your Drive Coach for safer driving
• Regular competitions to compete with others
• Weekly Rewards points to reward safe driving, which can be exchanged for cash.
Updated on
Aug 28, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, App activity and 2 others
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.6
1.5K reviews
Luca Montanelli
September 17, 2020
After a bit of back and forth with customer service, here's the problem. The app will automatically chose your language based on your phone but defaults to German without any way to change it. So me, a francophone with an English phone (why ? because I just prefer it) has to do with the German version without being able to switch anything. The worse is that the languages are coded ! Just inaccessible because of some dumb design decision.
28 people found this review helpful
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Helvetia Versicherungen
April 17, 2021
The Smile App is available in german, french and italian. You cannot select the language in the app itself it simply takes automatically the language you have in your phone settings. With the latest app update, you have the option to change the language of the app to french or italian under settings.
MUHAMMED RAFI C H
June 21, 2025
location accuracy is very bad even if i prefer pickup from Dubai the app will automatically redirect restaurants from sharjah, they are intentionally making this and cannot cancel the order, very very bad experience. they have very bad customer service also
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Helvetia Versicherungen
July 7, 2025
You confused the app, we are a Swiss insurance company. Could you please delete your review?
Jean Banh
February 26, 2022
Unreliable app and company. I never managed to update my payment solution even after 3 attempts discussing with customer care. Bad service. Now they want to charge me fees because late payment... While their app doesn't allow me to pay. I am cancelling all my contracts.
5 people found this review helpful
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Helvetia Versicherungen
March 4, 2022
We are really sorry for the inconvenient. Please try again to login, it should work now. Thank you!

What’s new

Das neuste App Update beinhaltet das Beheben von Problemen und Crashes.

App support

Phone number
+41844848444
About the developer
Helvetia Schweizerische Versicherungsgesellschaft AG
app.stores@helvetia.ch
Dufourstrasse 40 9001 St. Gallen Switzerland
+41 76 381 20 20

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