Smile App

Helvetia Versicherungen

About this app

🇨🇭The No.1 in Switzerland🇨🇭
With over 200,000 customers, Smile is the largest direct insurance company in Switzerland.
Become part of the digital insurance revolution now and benefit from fair premiums with a flexible monthly subscription.

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Everything about the Smile app at a glance::

🎁 Free smile.shopping insurance.
We're giving everyone online shopping insurance so you can experience insurance for free. Simply download and activate the app.

📱Available anytime, anywhere
Policies, invoices, damage reports – all in one app!

🤑Reward & Entertainment
Whether it's safe driving or a recommendation. We reward you with Smile Rewards points that you can convert into cash.

❓Always there for you
Whether via chat, email or telephone. Our Customer Care Team is always there for you.

☂️More protection
Are you missing something? You can add a new insurance product quickly and easily using the app.

With the Drive Coach app service, you can analyze and optimize your driving behavior every time you drive. The Drive Coach gives you personal tips to improve your driving style and benefit even more.
The heart of the new app feature is the Drive Score. The better your Drive Score, the more you will be rewarded. With points that can be redeemed for cash.
At the regular Drive Coach Competitions you can compete against other Drive Coach users and test who drives safer. There are different rewards to be won in the form of Smile Rewards for each competition.
The dates of your trips have no influence on the premium or claims management. The Drive Coach is only there for your safety.
Included:
• Overview of your car trips with map view
• Information on distraction, acceleration, speed and braking behavior
• Personalized tips from your Drive Coach for safer driving
• Regular competitions to compete with others
• Weekly Rewards points to reward safe driving, which can be exchanged for cash.

Ratings and reviews

After a bit of back and forth with customer service, here's the problem. The app will automatically chose your language based on your phone but defaults to German without any way to change it. So me, a francophone with an English phone (why ? because I just prefer it) has to do with the German version without being able to switch anything. The worse is that the languages are coded ! Just inaccessible because of some dumb design decision.

location accuracy is very bad even if i prefer pickup from Dubai the app will automatically redirect restaurants from sharjah, they are intentionally making this and cannot cancel the order, very very bad experience. they have very bad customer service also

Unreliable app and company. I never managed to update my payment solution even after 3 attempts discussing with customer care. Bad service. Now they want to charge me fees because late payment... While their app doesn't allow me to pay. I am cancelling all my contracts.

What’s new

Das neuste App Update beinhaltet das Beheben von Problemen und Crashes.