Smile App

Helvetia Versicherungen

About this app

With the Smile app, you always have your insurance with you – simple, flexible, and completely digital.

• Everything at a glance: Contracts, invoices, and other documents are always at your fingertips
• Digital & hassle-free: Take out insurance directly via the app – no paperwork
• Drive Coach: Analyze driving behavior and stay safer on the road with personalized tips
• Support when you need it: Our team is there for you via chat, email, or phone

Ratings and reviews

Nothing is working on this website....concerning the chat box. alter policy, demand for an offer, finding my vehicle, and contacting an agent by telephone or email. Smile has serious problems on their/ this website platform...VERY FRUSTRATING. And I am a client ! Auf dieser Website funktioniert nichts... weder der Chat, noch die Änderung der Richtlinien, die Angebotsanfrage oder die Fahrzeugsuche. Auch die Kontaktaufnahme mit einem Mitarbeiter per Telefon oder E-Mail ist unmöglich.

After a bit of back and forth with customer service, here's the problem. The app will automatically chose your language based on your phone but defaults to German without any way to change it. So me, a francophone with an English phone (why ? because I just prefer it) has to do with the German version without being able to switch anything. The worse is that the languages are coded ! Just inaccessible because of some dumb design decision.

Can you guys also make the English version of this? Edit: Just add language support, my question is clear, why should I contact you guys again

What’s new

Mehr Smile, mehr Möglichkeiten 😄

Dieses Update bringt dir in Österreich mehr Flexibilität.

🇦🇹 Vertragswiderruf neu direkt in der App
- Du hast jetzt in Österreich die Möglichkeit, neu abgeschlossene Verträge innerhalb von 14 Tagen ganz einfach in der App zu widerrufen 📝
- Schnell, unkompliziert und jederzeit verfügbar 💡

🛠️ Bugfixes & Verbesserungen
- Wir haben weiter optimiert, damit alles stabil läuft 🧹✨

Jetzt aktualisieren und weiterlächeln 😊💙