Smile App

Name: Smile App
Availability: InStock
Rating: 3.5714285373687744 (1804 reviews)
Author: Helvetia Versicherungen

Helvetia Versicherungen

3.6

1.8K reviews

100K+

Downloads

Everyone

About this app

With the Smile app, you always have your insurance with you – simple, flexible, and completely digital.

• Everything at a glance: Contracts, invoices, and other documents are always at your fingertips
• Digital & hassle-free: Take out insurance directly via the app – no paperwork
• Drive Coach: Analyze driving behavior and stay safer on the road with personalized tips
• Support when you need it: Our team is there for you via chat, email, or phone

Updated on

Jan 23, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Location, App activity and 2 others

This app may collect these data types

Personal info, Financial info and 3 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

3.6

1.77K reviews

Luca Montanelli

September 17, 2020

After a bit of back and forth with customer service, here's the problem. The app will automatically chose your language based on your phone but defaults to German without any way to change it. So me, a francophone with an English phone (why ? because I just prefer it) has to do with the German version without being able to switch anything. The worse is that the languages are coded ! Just inaccessible because of some dumb design decision.

30 people found this review helpful

Helvetia Versicherungen

April 17, 2021

The Smile App is available in german, french and italian. You cannot select the language in the app itself it simply takes automatically the language you have in your phone settings. With the latest app update, you have the option to change the language of the app to french or italian under settings.

Sam Smith

October 3, 2025

I've been emailing repeatedly with no response, the chat bot usually doesn't work, now it finally does I discover how awkward they make it to cancel a policy to reply to their response: "If you still need help, feel free to reach out directly" I have been! Using the email address they provide, and they've been ignoring me! Just reply to my emails

1 person found this review helpful

Helvetia Versicherungen

October 3, 2025

Sorry to hear about your experience – that’s definitely not the service we aim to provide. We understand how frustrating it is when communication doesn’t work smoothly. We’re working on improving both our support and processes to make things easier. If you still need help, feel free to reach out directly – we’re here for you.

A Google user

January 13, 2020

Good app, but really LACK a language switch button. My phone is set in English for personal reasons, so I don't want the defauft language of the app to be German. Need French and Italian too. And best would be English as well!

11 people found this review helpful

Helvetia Versicherungen

September 9, 2020

Thank you for your feedback. We will take this into account in further development.

What’s new

Mehr Smile, mehr Komfort 😊

Dieses Update bringt dir gleich doppelt Freude:

• 😍 Optimierte Darstellung
Smile ist jetzt visuell AA-konform – klarer, kontrastreicher und angenehmer fürs Auge👀

• 🙂 Rechnungen in der Kommunikation
Erhältst du deine Post von Smile elektronisch, siehst du nun auch deine Rechnungen in der App 💬

Jetzt aktualisieren und weiterlächeln 😊✨

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