Video Branch

IndusInd Bank Ltd.

About this app

Video Conversations for Face To Face Banking Anytime, Anywhere!

Tired of waiting endlessly on customer care Phone Banking for hours? Want to speak to a person for your service requests? Want personalized service from your Bank Branch Manager?

We have all the answers! IndusInd Bank brings you ‘Video Branch’ which enables Bank Service with Human Touch anytime, anywhere across the globe!

Video Branch is a service offered exclusively for all IndusInd Bank customers. By using this service, you can connect with your Branch Manager, Relationship Manager or with our centralized Video Branch Executive.

Easy, convenient and completely secure to use, Video Branch service offers a wide range of information and transactions to cater to your needs. Non-Resident Indians will also find Video Branch a very convenient service where they will experience personalized Banking service even though they are far away from home.

This service covers all banking services which are currently offered on IndusInd Bank Phone Banking. Additionally, Bank customers can also do financial transactions like opening a Fixed Deposit or Recurring Deposit, transferring funds through NEFT, RTGS and many more.

Currently Video Branch is available for Android (2.3 and higher).Download the Video Branch app and benefit from its features. More information available at www.indusind.com.

Ratings and reviews

You will never connect to an agent. It always shows 'connecting' even after waiting for more than 15 minutes. Tried at different times of the day on different dates but it just never works. Whats the use of continuing a service when you cant provide it properly? And I am not the only one saying this. See your rating on playstore its 2.7. soon it will become less than 2 if you dont act fast. You know the problems but you wont solve or you dont have the resources to do it. Just discontinue

Good service but app just doesn't work most of the time or some feature stop working. I have already tried clearing app data and upgrading app. But it doesn't work. Also see other reviews many people not happy. I have emailed the provided address and hope I will get resolution. Update: It has been days since I emailed them n still no solution, worst service Update: there is no point of sending you email , as u never bother to respond after a while n there has been no solution to my problem yet

What a waste of time! I wish there was an option of negative star marking for this app. Trying to connect through this application, but no response. When finally I got connected today, your representatives just can't hear. I have fibre connection with speed of 200mbps, it's problem with your end. Either improve it or just stop this pathetic video branch service.

What's new

Bug fix & functionality enhancement