SolaXCloud

Solax

About this app

Important: The SolaXCloud app has been developed by SolaX Power for use only with devices running on the SOLAX CLOUD platform. If you currently own a device operating on the SOLAX PORTAL platform, please visit www.solaxpower.com to download the relevant app directly to your Android device.

SolaXCloud is a monitoring App enabling the end-user and the agent to check the inverter status, yield, load consumption and exported energy anytime with the help of cloud data analysis.
End-users can use either remote or local login to view the real-time data and change settings of the inverter, but agent can only use the remote login to view the site information and inverter data due to user privacy protection reason.

Description of End-user Login:
After successful user login, end-users can check various data including site name, panel size, inverter No., battery status, alarm information, inverter yield, load consumption, exported energy and etc. SolaXCloud collects and processes data every 5 mins, users can depend on the dynamic flow chart to monitor the power among panels, inverter, battery, grid and load.
At the same time, if inverter data is online, users can change the settings including Date & time, safety, power factor, work mode, charger and etc. Please kindly note that the password will be required to enter Advance and Super parameters setting.

Description of Agent Login:
After successful agent login, agent can not only check the user, site, inverter list and authorization status, but also the account details including contact person, address, system commission date, rated power, user name, yield today and yield total.

Ratings and reviews

ive found this app a nightmare for disconnecting from wifi. the only time it worked was when I had to physically split my wifi into separate 2.4ghz and 5ghz connections! this now doesnt work and will not connect to the Internet at all. this had made me lose money as the plant times have changed with it not being connecting to wifi, so instead of charging my battery during cheap rate period its been charging during the day on expensive rates. not impressed at all and still no further forward.

I can't give any rating for the app as it doesn't allow me to log on. I am logging on via my desktop with no problems but the app says my password is too simple. My password is 11 characters with a mix of upper case, lower case, numbers and special characters - how is that not good enough? (it's good enough for the web version!). If I try to use the web version from my mobile it gives a pop-up saying download the app and won't allow anything else.

The app is good overall, but there is one very important issue. When the grid power goes off, the app does not send any notification or alarm to alert the user. We only find out when we open the app and check it manually. This can be a serious problem because the battery may continue discharging and could drain completely if the user is not aware of the grid outage. Please add an instant notification/alarm whenever the grid power goes off.

What’s new

Bug fix