Support

Sony Corporation

About this app

The Support application from Sony provides an effortless self-support solution with a personal touch. It contains product-specific support with diagnostic capabilities.

* You can troubleshoot your device for issues with e.g. touchscreen, camera or light sensor.

* You can get quick information about your device: software version, memory capacity, application issues and more.

* You can read our support articles, find solutions in our support forum and if you need to, you can contact our support experts.

Ratings and reviews

I really hate the optimization feature in this app as it just deleted over 0.6GB from my phone with no change log or record of what was deleted. My usual junk cleaner app(s), (Norton or AVG) lists out what type of junk and I am able to select what gets kept and what gets deleted. I do like the troubleshooting and test features part of the application.

Suddenly being FORCED to host an app I don't need or want, that insists on its ability to send me notifications, is not "supportive". Offering support to your user base is sensible, but there's zero need for this to be mandatory (unless of course there's a data benefit to Sony, but they don't SAY that's the purpose...). I've awarded it at least two stars more than I would want to.

The mobile is Great. What i don't like is the adaptive brightness setting. It kept changing making the screen too dark when i was trying to look at something even when it was dark in the room. I switched it off as it was all wrong light when it was supposed to be dark and dark when i wanted it light. I now have my screen brightness set at 50% which is perfect.

What's new

We are constantly working to make your support experience even better. This update contains bug fixes and some minor changes to bring more stability to our app.

Happy to assist you,
Support app team