3.3
436K reviews
100M+
Downloads
Content rating
Everyone
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About this app

The app My Telcel is the easiest way to make charges, payments, purchase of packages and manage your online services without having to go to a Customer Service Center. It is available to all our customers with Android compatible device.
Download it, use it and saves time.
Once you download register to access all possibilities. If you are not registered, you can use My Telcel for refills and check your balance and Internet consumption.
 
You Have Income Plan?
On the screen "Start" we present the most relevant information to your line; Know your balance and payment due date.
In the "My Account" pay your bill by credit card or debit card, download your previous bills and check your payment history.
 
In the "Services" section you can buy credits to family and friends by credit card or debit card, high / low service charges with your online purchase Internet packages and packages for travel abroad.
 
You Have Friend of Telcel?
In the "Home" section we show you the most relevant information to your line, you can hire Packages Internet and Friend Unlimited, if you already have one, we say and what MB available. See the detail of your balances and make refills credit card or debit card.
 
In the "Services" section you can also buy credits, hire packages Internet, manage your toll-free numbers and frequent change your charging scheme and consult your subscriptions Telcel and third.
Updated on
Dec 13, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted
3.3
436K reviews
A Google user
April 9, 2020
Never Works, the services are always down and causes to crash. And cant rely on the website because was built with so many bugs. If you want an application that just waste your time, battery and memory, this is the one. Complete waste of an app, and sadly the only other way to manage your account is via their website and that even worst. Cant believe they would release this to the public.
61 people found this review helpful
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Jim Walter
January 10, 2023
Ridiculous app - information is usually incorrect or outdated, app is frequently down, operated inconsistently. A frustrating waste of time.
6 people found this review helpful
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Telcel, Radiomovil Dipsa S.A. de C.V.
January 10, 2023
Hola Jim. Lamentamos la mala experiencia, por favor coméntanos ¿En qué sección no visualizas completa la información? Tu comentario es muy importante para nosotros.
Felipe Souza
January 12, 2023
Very horrible app. Doesn't work. To pay the bill it's q nightmare. I trying to pay my bill since 2 days and the app does work.
4 people found this review helpful
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Telcel, Radiomovil Dipsa S.A. de C.V.
January 12, 2023
¡Hola Felipe! Lamentamos lo ocurrido, agradecemos nos comentes ¿En qué parte del proceso no puedes realizar el pago? Esto, con el fin de identificar el problema y darte una pronta solución. ¡Saludos!

What's new

Ahora en Mi Telcel podrás encontrar:
Pago de Factura autenticado con Claro Pay