Squarespace itself is a great platform. This app, however, is a pile of buggy trash. Want to make a new page and add some simple sections? Nope. Want to upload a gallery? Ha. Want to change some colors? Have fun staring at a frozen screen. Windows don't work, tabs don't open, it just isn't functional at all. The only reason I use it anymore is for the analytics and commerce functions.
13 people found this review helpful
December 14, 2022
Thanks for the feedback - we're sorry to hear you're having trouble. Our Customer Support team would love to hear more about this and lend a hand. Please contact us at firstname.lastname@example.org. Let us know how this goes in an updated review.
As a photographer, Squarespace's performance is completley unacceptable. After mandatory/opaque image compression, load times are still in the minutes for pages with 20-30 images (on a 100mbs connection) - even then, only a thumbnail loads which is a pixelated version of the actual image. Other features such as site editing are just as buggy as they were five years ago. Features for older sites are not maintained. This is a failing platform, I wish they made it easier to migrate off of it.
12 people found this review helpful
December 4, 2022
Thanks for the feedback. Our team would love to hear more about what you are experiencing. If you have specific details about this, please contact our Customer Support team at email@example.com. We'd be happy to help as best we can.
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Garbage. App crashes all the time and even though it's supposed to be a mobile app, the photo editing feature for blogs cuts off half of the editing functionality on the right. Plus, blog posts don't actually publish, even though the app SAYS it is published, when you do it from the app. Nice work Squarespace 👍.
2 people found this review helpful
January 16, 2023
Hey there, we're sorry to hear about the issues you're having with the app. If you could reach out to our Customer Support team at firstname.lastname@example.org, we'd be happy to help as best we can. Please let us know how this goes in an updated review.