Jake P
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Seems to be completely useless for creating and editing your site. The app does not want to work right with pretty much anything. Not sure if it's a buggy update (I just downloaded it so I don't know how it was before) but it keeps freezing, nothing seems to work when I click it, the app just doesn't work in almost any way.
9 people found this review helpful
Squarespace Inc
March 31, 2024
Hi Jake, thank you for your feedback on this. We understand your frustration and apologize for the issues you encountered. We would appreciate it if you could reach out to us directly so we can investigate further and help troubleshoot. You can contact us here: appreviews@squarespace.com.
J Salamone
Not at all user-friendly. Examples: - You aren't able to add pictures to upcoming events unless you go to the website. - "Can't save changes to your event" pops up when you try to add tags or categories to your event. - When you try to add page content to a page, nothing pops up as an option. The list can go on...
11 people found this review helpful
Squarespace Inc
January 18, 2024
Sorry to hear you are having trouble and thanks for the review. Please contact our Customer Support team at appreviews@squarespace.com. We'd be happy to help as best we can. Let us know how this goes in an updated review.
Melanie
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I had two stars but the developer replied and said to reach out to support which I already did. None of their team seems to have great reading comprehension. Original review:The typing is terrible and inconsistent. This is especially true when titling products. The support staff ain't helping much with that issue so I haven't tried the other issues I have, such as photos will be uploaded but only some will be there when I go back in, unable to add/edit variances or categories from the app, etc.
26 people found this review helpful
Squarespace Inc
November 23, 2023
Hey there, we're sorry to hear about the issues you've been experiencing with the Squarespace app. Please contact our Customer Support team at appreviews@squarespace.com and we'll be happy to help as best we can.