4.3star
120K reviews
1M+
Downloads
Everyone
info
About this app
Star Health and Allied Insurance Co Ltd, is a public listed health insurance company in India. Our redesigned mobile app provides instant access to policy and related information to our customers, anytime, anywhere. In addition to this, the App provides comprehensive information about the various Health, Travel, and Accident related insurance products crafted to meet the needs of our customers with the ability to purchase or renew online.
Key features:
Instant access to customer’s policies
Policy details Locate hospitals and labs
Download tax certificate, policy documents etc.
Easy access to Wellness – to stay fit and healthy
Claim status on your tip Biometric authentication
Preventive health check-up
Free doctor consultation
Medicine delivery
Instant Audio
Video Telemedicine Consultation,
Scheduling an appointment and Customer can upload the Medical records under MyHealthRecord section.
Key features:
Instant access to customer’s policies
Policy details Locate hospitals and labs
Download tax certificate, policy documents etc.
Easy access to Wellness – to stay fit and healthy
Claim status on your tip Biometric authentication
Preventive health check-up
Free doctor consultation
Medicine delivery
Instant Audio
Video Telemedicine Consultation,
Scheduling an appointment and Customer can upload the Medical records under MyHealthRecord section.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 2 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
4.3
120K reviews
Vikram Dhonthi
- Flag inappropriate
September 18, 2023
When I open the app, it shows a popup message to upgrade the app and has a update button on it. When I click on that button, it takes me to playstore. But on playstore it just shows 2 options. Uninstall and Open app buttons. THERE IS NO UPDATE button. If I click on Open, then again it takes me back to app where it shows a popup message to upgrade the app. Its a loop. How do you expect us to upgrade ? Do you want us to uninstall and install again? Definitely not a friendly user experience.
8 people found this review helpful
Star Health And Allied Insurance Company Limited
September 22, 2023
Dear Vikram Dhonthi
We apologise for the inconvenience caused.
Kindly share the below details with app.support@starhealth.in so our team can resolve the issue at the earliest.
1. Screenshot of the error
2. Your App Version (Android / IOS)
3. Your contact number
Stay Happy. Stay Healthy.
Team Star Health
Rishabh dhingra
- Flag inappropriate
June 19, 2024
Absolutely disappointing! The app is a disaster—constantly crashing and never works properly. Customer care is just as bad; calls disconnect automatically every time I reach out. I tried my best to get a soft copy of my policy through the app, email, and messages but I have not received it. If they can't handle basic app functionality or customer service, how can they be trusted with claims? Very frustrating experience.
262 people found this review helpful
Star Health And Allied Insurance Company Limited
June 20, 2024
Dear Rishabh dhingra
We regret any inconvenience caused. Kindly share the below details with support@starhealth.in so our team can resolve the issue at the earliest.
1. Screenshot of the error
2. Your App Version (Android / IOS)
3. Your contact number
Stay Happy. Stay Healthy.
Team Star Health
Varun Joshua
- Flag inappropriate
- Show review history
June 6, 2024
Dealing with Star Health for basic things has been a nightmare. I was simply trying to get the policy document and receipt. They don't email or post it after the premium is paid, its not on the website, the app keeps crashing, customer service keeps disconnecting calls and no one bothers. It's like a government office from 1980s. You're left to your own.
294 people found this review helpful
Star Health And Allied Insurance Company Limited
June 6, 2024
Dear Varun Joshua
We are unable to trace your policy. Please DM your query/issue with the policy/claim number and contact details via any of the DM links provided below, for us to assist you & provide further updates.
Team Star Health
https://bit.ly/SHorm
https://m.me/StarHealthSupport
What's new
Bug Fix
