
Jason Keen
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Missed Opportunity. What i need is an app which recognised my Frequent Flyer number(s) (in my case with Air New Zealand), and pulls all bookings on the Star Alliance network in to one place. So one app to check my AirNZ, Singapore, United flights without the need to manually add them. And ideally any partner/code-share flights booked through a Star Alliance member (in my case, Cathay). Everything else is fluff without that basic info being captured. Renders this app pointless.
6 people found this review helpful

Doris
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Useful only for locating member lounges. To save trip information, you need to enter a huge amount of info, when flight number, date, and airline should suffice. Can't even see my status anymore. Biometric login is useless since virtually no airline uses it
3 people found this review helpful

Lars Baumgartner
Great idea with Biometrics. But the process to register is far too experimental... Taking a selfie took about 15 attempts because the app always felt my head moved out of the box (I'd didn't). Scanning the biometric passport chip didn't work (checked with the readID app, and it's not an issue of passport or phone...), and once all is ready (without the chip part), upload just didn't work despite trying multiple times. Suggest that this app feature goes back into Beta.
21 people found this review helpful
Star Alliance Services GmbH
November 27, 2020
Thank you for your detailed feedback and apologies for the inconvenience the app seems to have caused. Please note that the RFID chip of German passports must not be used by commercial applications like ours. To help us fixing your issue with the selfie - would you please share your phone model in a mail to the developer contact below? Thank you!