1.03K reviews
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About this app

The Star Alliance App is your mobile companion in support of the Star Alliance experience. It provides comprehensive alliance-wide flight information and schedules, worldwide lounge locations and details, as well as airport information.
Updated on
Jan 30, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Data is encrypted in transit
You can request that data be deleted
1.03K reviews
Jason Keen
November 10, 2022
Missed Opportunity. What i need is an app which recognised my Frequent Flyer number(s) (in my case with Air New Zealand), and pulls all bookings on the Star Alliance network in to one place. So one app to check my AirNZ, Singapore, United flights without the need to manually add them. And ideally any partner/code-share flights booked through a Star Alliance member (in my case, Cathay). Everything else is fluff without that basic info being captured. Renders this app pointless.
6 people found this review helpful
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November 27, 2022
Useful only for locating member lounges. To save trip information, you need to enter a huge amount of info, when flight number, date, and airline should suffice. Can't even see my status anymore. Biometric login is useless since virtually no airline uses it
3 people found this review helpful
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Lars Baumgartner
November 25, 2020
Great idea with Biometrics. But the process to register is far too experimental... Taking a selfie took about 15 attempts because the app always felt my head moved out of the box (I'd didn't). Scanning the biometric passport chip didn't work (checked with the readID app, and it's not an issue of passport or phone...), and once all is ready (without the chip part), upload just didn't work despite trying multiple times. Suggest that this app feature goes back into Beta.
21 people found this review helpful
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Star Alliance Services GmbH
November 27, 2020
Thank you for your detailed feedback and apologies for the inconvenience the app seems to have caused. Please note that the RFID chip of German passports must not be used by commercial applications like ours. To help us fixing your issue with the selfie - would you please share your phone model in a mail to the developer contact below? Thank you!

What's new

We update the Star Alliance app regularly to make it efficient and reliable for you. This upgrade contains some bugs fixes and UI improvements.