Great idea with Biometrics. But the process to register is far too experimental... Taking a selfie took about 15 attempts because the app always felt my head moved out of the box (I'd didn't). Scanning the biometric passport chip didn't work (checked with the readID app, and it's not an issue of passport or phone...), and once all is ready (without the chip part), upload just didn't work despite trying multiple times. Suggest that this app feature goes back into Beta.
29 people found this review helpful
Star Alliance Services GmbH
November 27, 2020
Thank you for your detailed feedback and apologies for the inconvenience the app seems to have caused. Please note that the RFID chip of German passports must not be used by commercial applications like ours. To help us fixing your issue with the selfie - would you please share your phone model in a mail to the developer contact below? Thank you!
Trying to search flights on specific days, but no matter what dates I enter in the search, the app keeps changing them to other nearby dates. Then, when I start changing my dates to see what else is available, the app starts giving me some of the dates I originally wanted. No matter what I enter, it spits out something close but different. I feel very clowned, like it's taunting me. 😢
9 people found this review helpful