One by SMS Assist is an application utilized by SMS Assist’s network of contractors to help manage work orders and streamline the onsite validation process. It is fully integrated with the SMS Assist Affiliate portal and enables real-time communication and work order visibility. The One by SMS Assist app improves the workflow process for both field technicians and administrators in the following ways:
• Allows administrators to remotely monitor and manage the status of work order information
• Eliminates back-office costs and paperwork on every work order
• The photo feature captures before and after pictures to ensure every service is completed to 100% satisfaction
• The GPS-enabled functionality decreases technicians’ check-in and -out time
• The messaging feature connects technicians with SMS Assist’s team and reduces the need for time consuming follow-up calls
If you are already a part of SMS Assist’s network of Affiliates, download this app to take advantage of the features listed above. If you are interested in becoming an SMS Assist Affiliate, visit www.smsassist.com/affiliate-sign-up for more information.