
Rene Lo
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Starlux should really look at United app. It is so far the best airline app. The fact that starlux app can't remember an "added trip" is ridiculous, requiring re-entry everytime. Apparently, someone reported this issue in February this year and it is now May. Not sure how this app goes through its internal test before the final release. This is my first time booking Starlux and experience so far (before I even take the flight) is not good.
STARLUX Airlines Co., Ltd.
June 3, 2025
Thank you sincerely for your valuable feedback. We have forwarded your comments to the relevant department for a comprehensive evaluation. As always, we remain committed to continuously enhancing the quality of our services for all customers.
We truly appreciate your continued support and look forward to serving you again in the near future.

Planet Airlines
easy to navigate, smart , compact and informative when you have flights ✈️ booked ! 謝謝你

Michael Lina
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my trips doesnt show on the app but it shows on the website. not good for international travel. american airlines has the best app for flight status, gate informaton, booking changes and eticket. maybe use them as a standard for your app if you are trying to be a luxury airline. just a feedback.
1 person found this review helpful
STARLUX Airlines Co., Ltd.
March 18, 2025
Dear Customer,
Thank you for your valuable feedback. We will forward it to the relevant department for their awareness, and we will continue to provide passengers with better services and qualities.
Thank you once again, and we look forward to serving you shortly.