Sultan's Dine

Sultan's Dine Developer Team

About this app

Experience the symphony of flavors & authentic taste with the official Sultans Dine app — your gateway to premium-quality Kacchi Biryani, traditional rice dishes, and mouth-watering sides, delivered right to your doorstep.

Whether you're craving a quick meal, planning a family gathering, or just in the mood for something extraordinary, the Sultans Dine app makes food ordering simple, reliable, and seamless.

Key Features
- Order Now for Instant Delivery: Get your favorite dishes delivered hot and fresh in real time.
- Order for Later: Plan ahead and schedule deliveries for a later time that fits your routine.
- Pick-Up Option: Place your order on the go and pick it up from your nearest outlet with ease.
- Dine-In Booking: Reserve your seat at any of our outlets and skip the wait.
- Customizable Orders: Select portion sizes just the way you like them.
- Outlet Locator: Find the nearest Sultan's Dine outlet instantly with our smart location tool.
- Real-Time Order Tracking: Track your order every step of the delivery.
- Secure Payments: Pay conveniently through mobile banking, debit/credit cards, or cash on delivery.

Exclusive App Offers
Unlock special discounts and coupons available only to app users.

How to Order
- Choose your location
- Open the app and select your desired service – Delivery, Order Later, Pick-up, or Dine-in
- Browse the full menu – including signature Kacchi, Polao, Tehari, Chicken Dum, Beef Chap, and more.
- Customize your meal with sides, quantity, and preferences.
- Add your items to the cart, choose your payment method, and confirm the order.
- Sit back and relax — your favorite meal is on the way! Service Locations

Sultans Dine is currently available in Dhaka, Narayanganj, Savar, Gazipur, Chittagong, Rajshahi, Sylhet, and Khulna with more locations coming soon. Delivery areas are regularly updated for the best customer coverage.

Customer Support
For help with your order or to share feedback, reach out to our support team at:
[e-mail]

Visit: www.sultansdinebd.com

Ratings and reviews

This 1 stars are for the local branch for calling and confirming the delay so that I was able to cancel the order. Worst experience ever. The app is barely alive. The customer support is worse, they didn't even ask my order id, just asked me if I got some kind of code starting with 3 or 9 whatever in my mail or not. I didn't even enter my mail address in the app. Develop a better app or just take it down.

Very disappointing experience. I tried to order food through the Sultan's Dine app, but the app is outdated and does not allow proper selection. I also called their helpline multiple times, but no one responded. Poor customer service and bad app management. Not recommended.

I ordered 16 items from their Gulshan branch via app for my Mohakhali address. They don’t accept orders before 12 PM. Confirmation was delayed, the rider left over an hour late, packaging was terrible, and calls went unanswered. Promised delivery times were completely missed. Fancy app, awful service — feels like they were testing my patience instead of delivering my food.

What’s new

Improved map performance and search, added smoother outlet selection for dine-in/pickup, fixed home page issues, and enhanced overall ordering experience.