The app is very simple to use but if the store is open until 8pm, why can I only schedule a visit between now and 1hr from now? I get out of work at 6pm and want to schedule something for 6:15 or 6:30 but I can't until at least 5:30 which is usually when I'm busy doing my closing routine at work so I forget.
App used to work fine and the local salons we're usually good about honoring online check-ins, but now it looks like online checks have been disabled for all of the local salons. That or the app is simply broken. Either way, it's now useless for me.
Checked in at 1030 for next available. When I arrived at the store, they said I was confirmed for 1100. I explained I wanted next available and they said it was 1100. Period. I got online at 1040 and cancelled and set a new appointment, and it scheduled it for noon. Note that I was the only one in line at the store through all this. App is seriously flawed. Next available should mean next available. Period.
horribly buggy app for several versions. It says I'm registered already which I am but when I log in it said they don't have any favorites and I've never used the app before but yet it might try to make an appointment at says my email address is already register this is been happening for several versions with no fix. It's easier to just call the location now and get an appointment then it is to use the app anymore. The staff has even mention they got locked a complaint about the app they complain to their management and corporate but no one's willing to fix it.
I will never get a haircut without using this app. I rarely ever have to wait for more than about 10 minutes before I'm in the chair, and my basic info is sent with my check in.
Will not let you pick favorite place then locks up when you select fav. Said missing info. Really good idea put you have to fix this.
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This release makes it easier to find a salon’s telephone number, and does a better job saving information in the My Guest section of the app.
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