Dollywood Parks & Resorts

Herschend Family Entertainment

About this app

Discover our Smoky Mountain destination like never before.

Dollywood Parks & Resorts offer an incredible experience for the entire family, including two parks with dozens of rides, slides and attractions, plus seasonal festivals and award-winning shows and dining. In addition, our on-site resorts offer refined hospitality, located minutes from all the excitement.

The Dollywood App ensures you maximize every moment with unique features such as:

Information For All Parks - Explore our entire destination, including Dollywood Theme Park, Dollywood’s Splash Country Water Park, Dollywood’s DreamMore Resort & Spa, Dollywood's HeartSong Lodge & Resort, and other area experiences.

Account Integration - Quickly access your tickets, season passes, Bring-A-Friend tickets, and more. Use the app or add items to your phone’s digital wallet for hassle-free park entry. Easily purchase additional tickets, add-ons, and season passes or redeem your pass entitlements right from the app.

Stay Up To Date - Find park hours and real-time updates for wait times at popular attractions and a daily schedule of showtimes.

Smart Exploration - Navigate with the GPS-enabled map to find the best routes throughout the property. View ride height requirements and accessibility information, dining menus, shop offerings, and more. Place food orders at park restaurants from within the app.

Your Day, Your Way - Save the attractions you and your family want to experience and check them off as your day unfolds.

Ratings and reviews

Won't let me login. It may have something to do with the pop-up to enable biometric login. As soon as I apply my thumbprint it goes right back to "you are not logged in to an account". App just updated. edit: nope, even if I select not now on setting up biometrics, it still kicks me right back out to the "not logged in" screen.

Trying to use this app for ride wait times will make you want to pull your hair out. Right as you get to whatever ride you're trying to see it updates and sends you back to the top of the list. Every Single Time! Also really annoyed that as a local with season passes there is no way to tell how busy the park is without actually showing up first. Neither Google maps or this app will let you know if it's worth popping in for the day.

App never works anymore! It worked great last season but has been useless this season. The first time I logged into the app, it locked me out of my account. Once I was able to get my account unlocked (and verified it was on their end) I was never able to log back in with the app, but yet the website lets me in just fine. I'm just uninstalling! Not worth the hassle!

What’s new

Small bug fixes and performance enhancements