Pretty good. Bitcoin only, 1% fees, pretty easy to buy. Logging in is super annoying, having to enter your email in every time, go check your email, click on a link and then get in. Withdrawing is also rather a pain. You can't do it in the app which really sucks. So you have to bounce to and from web and app for full functionality. So yeah, a solid 3 stars.
16 people found this review helpful
January 4, 2023
Thanks for this feedback. We'll be adding much more functionality to the app in the coming year, including withdrawals.
We are also working to keep customers logged in for slightly longer. Unfortunately, to protect customers from phone grabs, we do have to sign out our customers after some period of time.
Solid app with nice features. I don't understand the fixation with headlining 'Total Purchased' in the app (and the site). This is not the most important information to be showing at the top of the dash. Current balance is what most people are going to care about, followed by everything else: Total sats in custody Available for withdrawal Amount still locked Total amount purchased My 2 sats.
9 people found this review helpful
October 21, 2022
Thanks for that feedback. We will be switching that headline value from total BTC purchased to Total BTC in custody in the coming year.
Far too many issues trying to make an account through the app. Several days of constant links that lead nowhere. And if you try too many times, the system just bans you even if you succeed in the end.
3 people found this review helpful
October 26, 2023
Hi Life - Sorry you experienced issues on our app. If you haven't can you please write into email@example.com so we can see where your account create went wrong? Feel free to reach out to Swan on Telegram also so we can engage in a dialogue.