
Alex M
The app is great when it works but then it'll have some sort of error every couple weeks that after I try to complete a walk, the app just crashes and deletes all of my GPS data from that walk. then recently I had another error which it gave me a warning. that said, my storage was full. when I have 30 GB free on my phone, I had to delete all the app data and relog in all my information after I uninstalled the app three times. the support for this app is terrible. I would use any other app

Tianna McDade
They claim to have updated the app so it wouldn't freeze when you send the report. The problem got worse. I could have my uploads go through and once it gets to finalizing it doesn't go through. I have to close and try again. And that's if I can get through that. It has gotten to the point I have to restart my phone entirely to make a report go through. If you have any issues with you WiFi or data connection, expect this app to be hell for you.
6 people found this review helpful

Tracy Green
The app has been a really great tool to communicate with my pet sitters while we're away. It has worked great until this last update. Since the update, the app freezes in the middle of every sentence while typing a message to my pet sitter. I have to continuously close the app altogether and re-open it to continue typing my message. I have to do this at least 7 or 8 times before I can complete my message and send it. This is extremely frustrating and time-consuming when I'm out of town. Pls fix
44 people found this review helpful
Time To Pet
December 2, 2021
Hi Tracy, I'm really sorry about this. It looks like there are widespread issues with the S21 and Android 12 unfortunately (https://bit.ly/3EqlzC4 and https://bit.ly/3G7gbUH) that are affecting many apps. We are currently investigating this to see how we might be able to work around it.