Norton Family Parental Control

3.2
25K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Norton Family provides tools that teach safe, smart, and healthy online habits. It also provides insights that help you foster a healthy online/offline balance for your children and their devices.

At home, attending school, or on the go, Norton Family helps keep children focused on what’s most important.

• Monitor the sites and content your child views
Make the Web safer for your kids to explore—by keeping you informed of which sites your kids are visiting, and letting you block potentially harmful and inappropriate content.‡

• Set limits on your child’s internet access
Help your kids balance time spent online by scheduling screen time limits for their device usage.‡ This can helps you focus your child on schoolwork and avoid online distractions while remote learning or at bedtime.‡

• Stay informed about your child’s physical location
Use geo-location features in the app to track your child’s location. Receive alerts if you’re your child arrives in or goes beyond areas of interest established by you. (4)

Here are some of the Norton Family features parents can use to help protect their child’s online activities.

• Instant Lock
Help your kids take a break by locking the device, so they can re-focus, or join the family at dinner. You can still contact your children and children can still contact each other while the device is in lock mode.

• Web Supervision
Let your kids explore the Web freely, with tools that help you block unsuitable websites while keeping you in the know about which sites they’re visiting. (6)

• Video Supervision
See a list of the YouTube videos your kids watch on their PCs or mobile devices and even view a snippet of each video, so you know when you need to talk. (3)

• Mobile App Supervision
See which apps your kids have downloaded on their Android devices. Choose which ones they can use. (5)

Time Features:

• School Time
Remote learning requires the internet, so pausing the internet on your child’s device is not an option. Manage content access to relevant categories and websites to help your child maintain focus while school is in session.

Location Features:

• Alert Me
Stay informed about your child’s location automatically. You can set specific dates and times to receive automatic alerts of the location of a child’s device. (2)

‡ Norton Family and Norton Parental Control can only be installed and used on a child’s Windows PC, iOS and Android devices but not all features are available on all platforms. Parents can monitor and manage their child’s activities from any device – Windows PC (excluding Windows 10 in S mode), iOS and Android – via our mobile apps, or by signing into their account at my.Norton.com and selecting Parental Control via any browser.

‡‡ Requires your device to have an Internet/data plan and be turned on.

1. Parents can sign in to my.Norton.com or family.Norton.com and select Parental Control to view their child’s activity and manage settings from any supported browser on any device.

2. Location Supervision features are NOT available in all countries. Visit Norton.com for details. To work, the child’s device must have Norton Family installed and be turned on.

3. Video Supervision monitors videos that your kids view on YouTube.com. It does not monitor or track YouTube videos that have been embedded in other websites or blogs.

4. Location Supervision requires activation before use.

5. Mobile app must be downloaded separately.

6. Norton Family uses AccessibilityService API to collect data about websites viewed through browsers on your child's device. It is also used to prevent the child from removing permissions without a parent’s authentication.

Privacy Statement

NortonLifeLock respects your privacy and is dedicated to safeguarding your personal data. See http://www.nortonlifelock.com/privacy for more information.

No one can prevent all cybercrime or identity theft.
Updated on
May 27, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.2
21.7K reviews
A Google user
May 6, 2019
Edit: Since they have changed some of the fearures, like text monitoring etc. It no longer gives me everything we need. We will be using other apps until this issue is fixed. Originally: Love this app! It does so many great things and helps protect our kids! Only two drawbacks are that the GPS locator doesn't always work properly and they removed the blocked contact capability on the newest version. That was a big let down. Other than that, fantastic app!
4 people found this review helpful
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NortonMobile
May 9, 2019
Sorry about that. Due to recent policy changes by Google, the Text Message Monitoring feature, and the feature that enables parents to block children from making/receiving phone calls during no screen time, are currently disabled. Our team is already working on this to get it fixed.
A Google user
January 28, 2019
Does not work at all. It only took my 9th grader a few weeks to figure out how completely bypass the whole thing. It doesn't matter how much we try to restrict his phone usage, he can pretty do whatever he wants. Update 1/28: We tried that. He's learned that if he keeps clicking on apps they will eventually open. If he leaves certain apps open (like Messager) he can still use them after the his time is up or in the middle of the night.
22 people found this review helpful
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NortonMobile
January 31, 2019
That's weird! We'd like to get more information about this. Please write to us at nortonfamily_support@symantec.com. We'd like to get this sorted for you.
A Google user
September 16, 2018
My kids have figured out how to text when the their time limit is up. Any mms text (which is 99% of them) can not be read and the format for reading text is horrible. The GPS tracking works so inconsistent that I'm not sure that it ever works correctly. I got this for free as part of my Norton anti virus service....but this is almost not worst using for free. I've used other services and they work well enough....it seems like Norton isn't even trying to make a decent service here.
9 people found this review helpful
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NortonMobile
September 30, 2018
It's not possible for them to text even when the limit is up. Could you please check your kid's house rules setting from your Norton Family portal and see if you have set the correct rules under the kid's profile? Also, with regards to the location accuracy, we have forwarded your feedback to the concerned team to improve this in the future.

What's new

-        Minor bug fixes