Norton Family Parental Control

22.6K reviews
Content rating
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About this app

Norton Family provides tools that teach safe, smart, and healthy online habits. It also provides insights that help you foster a healthy online/offline balance for your children and their devices.

At home, attending school, or on the go, Norton Family helps keep children focused on what’s most important.

• Monitor the sites and content your child views
Make the Web safer for your kids to explore—by keeping you informed of which sites your kids are visiting, and letting you block potentially harmful and inappropriate content.‡

• Set limits on your child’s internet access
Help your kids balance time spent online by scheduling screen time limits for their device usage.‡ This can helps you focus your child on schoolwork and avoid online distractions while remote learning or at bedtime.‡

• Stay informed about your child’s physical location
Use geo-location features in the app to track your child’s location. Receive alerts if you’re your child arrives in or goes beyond areas of interest established by you. 4

Here are some of the Norton Family features parents can use to help protect their child’s online activities.

• Instant Lock
Help your kids take a break by locking the device, so they can re-focus, or join the family at dinner. You can still contact your children and children can still contact each other while the device is in lock mode.

• Web Supervision
Let your kids explore the Web freely, with tools that help you block unsuitable websites while keeping you in the know about which sites they’re visiting. 6

• Video Supervision
See a list of the YouTube and Hulu videos your kids watch on their PCs or mobile devices and even view a snippet of each video, so you know when you need to talk. 3, 6

• Mobile App Supervision
See which apps your kids have downloaded on their Android devices. Choose which ones they can use. 5

Time Features:

• School Time
Remote learning requires the internet, so pausing the internet on your child’s device is not an option. Manage content access to relevant categories and websites to help your child maintain focus while school is in session.

Location Features:

• Alert Me
Stay informed about your child’s location automatically. You can set specific dates and times to receive automatic alerts of the location of a child’s device. 2

‡ Norton Family and Norton Parental Control can only be installed and used on a child’s Windows PC, iOS and Android devices but not all features are available on all platforms. Parents can monitor and manage their child’s activities from any device – Windows PC (excluding Windows 10 in S mode), iOS and Android – via our mobile apps, or by signing into their account at and selecting Parental Control via any browser.

‡‡ Requires your device to have an Internet/data plan and be turned on.

1 Mobile app must be downloaded separately. However, parents can sign in to or and select Parental Control to view their child’s activity and manage settings from any supported browser on any device.

2 Location Supervision features are NOT available in all countries. Visit the feature support page here for details. To work, the child’s device must have Norton Family installed and be turned on.

3 Video Supervision monitors videos that your kids view on It does not monitor or track YouTube videos that have been embedded in other websites or blogs.

4 Location Supervision requires parent activation before use.

5 Mobile app must be downloaded separately.

6 Norton Family uses AccessibilityService API to collect data about websites viewed through browsers on your child's device. It is also used to prevent the child from removing permissions without a parent’s authentication.

Privacy Statement

NortonLifeLock respects your privacy and is dedicated to safeguarding your personal data. See for more information.

No one can prevent all cybercrime or identity theft.
Updated on
Jun 27, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted
22.6K reviews
June 25, 2022
App works ok. We've been using it for a couple years now. The main issues are: the app does not cut off the devices at the specified time. We often still have to manually turn off the devices which defeats the purpose. Also, it would be great if the app allowed shorter time increments versus only 30 min increments.
1 person found this review helpful
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Crystal C
June 26, 2022
Biggest waste of money I ever spent. All our devices randomly turn off VPN which means none of the controls work when that happens and I'm not even alerted to it! It's so much aggravation more than anything. It never works right on any of our devices. So this means my 10 year old have free access to everything without me even knowing the VPN was off. Waste waste waste. I used to think that he was turning it off then I kept the phone with me all day and saw it randomly turned it off.
Did you find this helpful?
June 27, 2022
Hi Crystal! We're really sorry that you're experiencing this issue. We would like to collect more details about this issue to help you get this sorted. Please connect with us on Norton community and share more details. Thanks!
Robert McCollim
May 26, 2022
This app is almost completely useless. The location service doesn't work. The app tracking isn't available on iPhone and it only monitors web activity as long as the Norton Browser is used, which isn't clearly able to be set as the default. I tried using it because it is included in my Norton subscription, guess I'll have to pay for another subscription to get something that actually works. None of those issues even get into the nightmare it is to set up and add devices.
8 people found this review helpful
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May 27, 2022
Hi Robert. Sorry for the trouble. We'd like to collect more details about the issue you cited in the review. Please send us a message to our official social support Channel -Twitter at or on Facebook at with this tracking number NOF270546. We can help.

What's new

-        Minor bug fixes