I have an Android device. My daughter iOS. First 24 hours, some of the features worked. After that, none of the features were functional. Deleted the app from my daughter's phone, reloaded, and re-registered. Still inoperative. The old fashion, "Give me your phone", method is much more effective. Sprint Family Locator GPS works to locate your child.
One of the biggest reasons I purchased this was to be able to locate my child's phone from my phone and this app doesn't update the location more than once a day. I press update and it never does. It just times out. Why is it not updating more often like the website and why does it not have a location history so we can see where our children have been?
It requires two profiles on the Android phone. Every time the phone locks, it now requires the admin password to get back in, even if it was my child who was last using it. This was not a problem prior to Norton Family installation. Norton support is terrible - they refuse a refund and only want me to troubleshoot with agents who do not understand the problem or Android OS. I'm wiping the phone and starting over - WITHOUT NORTON. What a waste of cash!
Not user friendly or terribly intuitive. The instructions are unclear as to how to lock down my childs tablet. Even when I thought I followed all the right steps, a quick test showed that I either missed a step or the app didn't work as advertised. I couldn't tell which.
This is a terrible parental control app. The weekly "report" I get is useless. My son downloaded Snapchat and a 3D Gun Camera "game" with absolutely no problem, and no mention in the so called report to me about it. There is no monitoring of YouTube, where he was viewing videos titled "offensive jokes" again with no message sent to me. Complete waste of money.
Buyer beware: This is a terrible monitoring app. It will NOT control your child's online activities and it might actually CRIPPLE their phone. Several times it has just stopped monitoring our daughter's device without warning and has given her unfettered access to the internet for several days before by chance we noticed. When we tried to restore the monitoring service Norton Family would not let us log in to our child's device as parents because the app was unable to validate a certificate. Without being able to log in as parents we can neither deactivate the monitoring nor uninstall. The phone is crippled and our only choice is to replace her phone at our own cost! It is absolutely shocking that Norton are charging CHF 60 per year for something this BAD
- Norton Browser Enhancments
- Minor code enhancements and bug fixes.
Parental control app to manage screen time on phones and tablets (Android & iOS)
Android parental control that ensures kids use only the child safe apps you pick