
Marissa
I tried to place an order in the app and it kept giving me an error, it wasn't until the next day when I realized my card was charged all 5 times I attempted to place the order. They were eventually reversed but it reduced my available credit until the charges were credited back. There shouldn't be online exclusive offers if you're not able to order online.
4 people found this review helpful
Taco Bell Mobile
October 12, 2025
We're apologize for any issues you're seeing while on Checkout. Please reach out to us from the email address associated with your Taco Bell account to DigitalSupport@tacobell.com.

Jacob Keller
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"uh-oh something went wrong" I get this error nonstop even after reinstalling. Tried ordering online which worked but online doesn't let you use rewards. What a silly problem. App is nonsense. edit: I sent an email to the address listed in the reply. no answer yet. I'm not sure what they can do for my individual account that they cannot do for all the other reviews. treating this 1 by 1 seems ineffective. edit2: the app updated but still is not working.
66 people found this review helpful
Taco Bell Mobile
October 9, 2025
We’re sorry to hear you’re having issues with our app. Please reach out to our team at DigitalSupport@tacobell.com, and we’ll gladly look into this.

Timmy Newmark
The app is pretty bad. Rewards aren't available everywhere, not all combos are available everywhere (even though it gives you the option to select it), the app doesn't even work often, and it doesn't automatically update to the nearest location (or mention you're far away) so sometimes you get to the end of creating your order to realize you have to completely change redo your order and choose new options since those aren't available at the other location. Too many problems
575 people found this review helpful
Taco Bell Mobile
June 23, 2025
We’re sorry to hear you’re having issues with our app. Please reach out to our team at DigitalSupport@tacobell.com, and we’ll gladly look into this.