191K reviews
Content rating
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About this app

Welcome to the Chick-fil-A® App. Find a restaurant near you and order ahead.
Chick-fil-A One® Members can receive points with qualifying purchases, redeem
available rewards of your choice and reach new tiers with increasing benefits.
1. Find restaurants - Find Chick-fil-A® restaurants near you while searching from home
or out and about.
2. Order Ahead – Place your order through your phone and pay, choose your preferred
pick-up method, and let us know when you arrive.
3. Receive points – Receive points with every qualifying purchase by scanning your QR
code in the Chick-fil-A® App, paying with your Chick-fil-A One digital gift card, or placing
mobile orders at participating Chick-fil-A® restaurants.
4. Redeem rewards – Use your points to redeem available rewards of your choice,
including: free food rewards, birthday rewards, meal donations and more.
5. Personalized menu – We’ll remember what you like and – even better – how you like

Note on Location Services: Continued use of GPS running in the background can dramatically decrease battery life. We ask permission to use GPS only to support local offers and promotions, restaurant location finder, and mobile ordering check-in.

Chick-fil-A, Inc.'s Terms & Conditions of Use:

Chick-fil-A One® Terms & Conditions:

Privacy Policy:
Updated on
May 2, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

188K reviews
April 29, 2024
Your typical fast food app. Downloaded in hopes to get rewards and use the mobile lane at the local chicfila. And guess what? It didn't work. Got an error every time I tried to submit an order. It would be great if you would put some context in your error messages as to the reason for the error. I tried clearing my cart and reordering several times. I am uninstalling this app. It is complete garbage.
36 people found this review helpful
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Alex Nelson
December 20, 2023
Doesn't work. Attempting to place an order forces you to put a phone number in, which results in an error that can't be bypassed. Trying to do it via your profile results in the same error. And disabling the spam notifications is impossible, it just resets back to enabled as soon as you tap it. Cool, guess I'll uninstall and go somewhere else.
290 people found this review helpful
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Josh A
April 20, 2024
It doesn't let me order anything. When I try to add something to my order, it just says "sorry! We're having trouble serving you." I've closed the app, changed from wifi to cell data, restarted my phone, there are no updates for the app. It just doesn't work. A more descriptive error message would be helpful.
16 people found this review helpful
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Chick-fil-A, Inc.
April 23, 2024
So sorry to hear that, Josh. If this problem hasn't been resolved by uninstalling and reinstalling the App, please contact Chick-fil-A CARES at 1-866-232-2040 or fill out an online form here:

What's new

Thank you for downloading the Chick-fil-A app!