Chick-fil-A®

Chick-fil-A, Inc.

About this app

FEATURES
Welcome to the Chick-fil-A^® App. Find a restaurant near you and order ahead.
Chick-fil-A One^® Members can receive points with qualifying purchases, redeem
available rewards of your choice and reach new tiers with increasing benefits.
1. Find restaurants - Find Chick-fil-A^® restaurants near you while searching from home
or out and about.
2. Order Ahead – Place your order through your phone and pay, choose your preferred
pick-up method, and let us know when you arrive.
3. Receive points – Receive points with every qualifying purchase by scanning your QR
code in the Chick-fil-A^® App, paying with your Chick-fil-A One digital gift card, or placing
mobile orders at participating Chick-fil-A^® restaurants.
4. Redeem rewards – Use your points to redeem available rewards of your choice,
including: free food rewards, birthday rewards, meal donations and more.
5. Personalized menu – We’ll remember what you like and – even better – how you like
it.

Note on Location Services: Continued use of GPS running in the background can dramatically decrease battery life. We ask permission to use GPS only to support local offers and promotions, restaurant location finder, and mobile ordering check-in.

Chick-fil-A, Inc.'s Terms & Conditions of Use: https://www.chick-fil-a.com/legal#terms_and_conditions

Chick-fil-A One^® Terms & Conditions: https://www.chick-fil-a.com/legal#chick-fil-a_one_terms_and_conditions

Privacy Policy: https://www.chick-fil-a.com/legal#privacy_policy

Ratings and reviews

Overall, the app is easy to use and my order experiences with different restaurants have all been very good. The reason for my 1 star app review is because of the $50 limit on an order. It is nearly impossible to order for my family of 4 without going over $50. Unless you plan to go back to pre-COVID menu prices, please adjust the order amount limit in accordance with the increase of menu prices.

Overall, the food ordering part does exactly what it's supposed to, HOWEVER I was out of town and used the map feature and if you ask if to give you directions to the store you've chosen, and it does a good job of choosing THE CLOSEST, the directions will lead you FAR FAR AWAY TO ANOTHER PART OF TOWN. Something in this is disconnected. It doesn't matter whether you choose Maps or Waze, you get unimaginably bad results from both.

Great app overall. It's difficult to locate the surveys after an order. The last time I tried, the link sent me to the app homepage. I never found the survey. The link is not sent through text nor email, so I couldn't pull it back up. Also, some pickup orders didn't go through on the restaurant side, but was complete/ready on my app. They filled the orders, but it sometimes it took a while, esp when busy. I've only had that issue at 1 location though. Overall it's been a great experience.

What's new

Thank you for downloading the Chick-fil-A app!

Head’s up: We will soon retire support for Android 5.0, and users running Android 5.0 won’t be able to update their app to the latest app versions.
Please upgrade your device to Android 6.0 (or higher) to continue downloading the latest versions of the Chick-fil-A app.