It works, but it's very slow and literally takes 5 minutes or more to make a mobile order. The requested feedback that Chick-fil-A asked for was answered with a reply stating that unsolicited feedback cannot be accepted. They really need to get their act together with the app and customer service.
Loved it! No lines, I walked right info, they called my name and boom, it the door.
App works very well to manage and transfer your gift card balances and bank card charges. Just reload the gift card when balance is depleted and transfer to the CFA App. Also, the ordering system and treats feature is great.
Apologizes and notes that it can't place my order. Kind of defeats the purpose of the app.
Service was extremely fast!
Had a glitch mess up my order. I wanted a meal. Searched and accidentally added a sandwich and not a meal. I realized the mistake before placing the order. I deleted my sandwich and put in the meal that I originally wanted. I placed the order as I normally would. Went to the local restaurant only to find that the sandwich alone was made and not the entire meal. Not too big of a deal, but I didn't have time to wait for them to prepare the rest of the meal I wanted.
We've enhanced the feedback options available after you place a mobile order. After you receive your order, tell us about your experience.
We also spent some quality time on bug fixes and performance enhancements.
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